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Forum Posts

Resolved! App

Why is my O2 app Still not working  

Apple Watch 8 won’t connect to Cellular

Please please help I’m fed up of calling 202 or waiting for someone to call me back! my watch won’t connect to cellular! I have updates both watch and iPhone. Waited longer than 24 hours but it says call 202 if it hasn’t connected which I have done b...

Code 14

Recently unpaired my Apple watch 7 from my mobile plan, went to pair it back again and a page came up saying something went wrong quote “reference code 14”. I did speak to agent and they have sent an esim out!? Any help please?

Willo904 by Level 1: Joiner
  • 629 Views
  • 3 replies
  • 0 kudos

Resolved! Problem enabling wifi calling

Hi, I am trying to enable wifi calling on my phone. When I go into settings on my iPhone it says that wifi calling is turned off. When I try to turn it on it tells me to contact O2. When I go on my O2 account it says that I have wifi calling turned o...

Resolved! Porting from O2 to EE

On Wednesday myself and my wife started a new contract with EE, PAC codes given from O2 so that porting could be completed within 24 hours.Thursday - Numbers appeared to have been ported, however there was no ability to be able to make/receive calls,...

EE to o2 - “SplitPort”

pac from ee to o2, over a week ago, both ee and o2 phones active with mixed message send receive and calls.must not lose number, need urgent assistance as shop/helpline don’t ‘understand’

Bob15 by Level 1: Joiner
  • 632 Views
  • 2 replies
  • 0 kudos

Priority Tickets

Trying to purchase Muse priority tickets but when you get to Confirm Purchase the button does not work even though tickets are in basket. Is there a problem with the app?

dh69 by Level 1: Joiner
  • 447 Views
  • 1 replies
  • 0 kudos

Resolved! Cannot make an international call

As per many other people on o2 community I cannot make an international call despite purchasing the bolt on.It seems really silly that the payment is taken when calls still cannot be made.Please advise on how to unblock international calls and I woul...

Phone10 by Level 1: Joiner
  • 897 Views
  • 2 replies
  • 0 kudos

Apple Watch cellular connection

I have been stuck on ‘activating’ for over 24 hours in mobile data within the watch app and customer services not responding

12344 by Level 1: Joiner
  • 454 Views
  • 1 replies
  • 0 kudos

Resolved! statment

l cant login to my online account all time l have info that service not avable ,how l can login

aaaryb by Level 1: Joiner
  • 362 Views
  • 1 replies
  • 0 kudos