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Resolved! Wifi enabled on account but not working on phone

I have a Moto g60s which up until recently O2 wifi calling was working on, following an update it no longer presents the option to enable. I have used another phone to test the SIM (a Samsung A13) - O2 wifi calling does work on that either. I've tire...

Gary21 by • Level 1: Joiner
  • 897 Views
  • 2 replies
  • 0 kudos

Setting up data / cellular connection for Apple iWatch Ultra

I am trying to set up my iWatch so I can use its cellular connection without carrying the phone. What is the best way to do this? I tried the iPhone - watch app and get a error code 32.I then phoned the help line (020) and they said they can't help, ...

ChrisTom by • Level 1: Joiner
  • 856 Views
  • 2 replies
  • 0 kudos

Error code when adding data plan to watch

Error code when adding data plan to newest Apple Watch? Owned since October and worked fine untill about a month ago. Now won’t use or add any data plans. Tried repairing, resetting, removing and re-adding, nothing is working?

Tina2588 by • Level 1: Joiner
  • 774 Views
  • 3 replies
  • 0 kudos

Resolved! PIN to log in

When i was switched from Virgin Mobile to O2 I used to have a pin to log in on my mobile phone on app, but now i can only access my O2 through user name and password. Can i change this to use the pin?

Mike1955 by • Level 1: Joiner
  • 1270 Views
  • 1 replies
  • 0 kudos

Resolved! Wrong delivery address

Placed an order today and the address was wrong. Tried to contact customer services and they told me they would call back at 9:30am tomorrow, I feel that this will be too late as if will be with the courier. What do I do?

Beth95 by • Level 1: Joiner
  • 561 Views
  • 1 replies
  • 0 kudos

Apple Watch series 8 activating stuck ?

Hello all Today I received Apple Watch series 8 cellular had problems setting up data spend almost 4 hours just trying to set up had error saying upps something went wrong contact 202 with reference code 15 and this been going for 4 hours long and ju...

AdasT by • Level 1: Joiner
  • 950 Views
  • 4 replies
  • 0 kudos

fraud

I think I may be hacked. Is there a way I can find my recent messages

Al123 by • Level 1: Joiner
  • 428 Views
  • 1 replies
  • 0 kudos

Virgin Mobile transfer

Hello. Just wanted to know what login I will need to use for the My O2 app and O2 Priority. I’ve created an account a couple weeks ago but when logging in says it still needs setting up.

Jake24 by • Level 1: Joiner
  • 462 Views
  • 1 replies
  • 0 kudos

Mobile data issue

Phone and texts and internet access only work when at home on wi-fi Checked all settings correct Checed all software updates done Done a network re-set Anyone any ideas please?

Su19 by • Level 1: Joiner
  • 944 Views
  • 5 replies
  • 0 kudos
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