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Forum Posts

Resolved! Abroad

Hi I am currently in turkey I have 02 travel but cannot connect to network

John47 by Level 1: Joiner
  • 382 Views
  • 1 replies
  • 0 kudos

Resolved! Not Able To Find Address

Been trying to order a monthly pay phone form the o2 website however when checking out I’m unable to find my address? Yet it still show up on all the other websites I have ordered from.

Resolved! Sim not activated after swap. It has been 3 days.

My old sim has been deactivated following the swap, but my new SIM, despite being recognised as an O2 SIM by the phone, has not been activated. I can't call 202 for help because neither SIM works now.

Paul1610 by Level 1: Joiner
  • 527 Views
  • 1 replies
  • 0 kudos

Resolved! O2 contract terminated after requesting a PAC code numerous times

Hello, So I recently purchased a new phone/SIM with O2 and took out a contract around 2 - 3 weeks ago. I decided to move my number and ported it over from Voxi. This took a while (probably 4 - 5 days in total) during which somehow both sims were acti...

Akh40 by Level 1: Joiner
  • 844 Views
  • 2 replies
  • 0 kudos

‘Lost’ mobile number

I joined 02 (put sim in phone) on 13/6, gave 02 a PAC code and the number was ported from giffgaff to O2 on 14/6. giffgaff have confirmed my giffgaff sim is deactivated so no going back. Over a week later, 02 have not applied my old mobile number to ...

Xris by Level 1: Joiner
  • 457 Views
  • 2 replies
  • 0 kudos

Resolved! going to Dubai

Hi I am gong to Dubai . I want to use data their does any one have any idea what should I do

Gary20 by Level 1: Joiner
  • 753 Views
  • 1 replies
  • 0 kudos

Resolved! Virgin media -> 02. No way to identify Sim?

A long shot for anyone who may know. My wife has received a sim card from 02 to change with her Virgin media sim. One big problem though... she has 3 Sims with Virgin, 1 is destroyed (still being payed), two are still completely functional and workin...

Anbidian by Level 1: Joiner
  • 893 Views
  • 1 replies
  • 0 kudos