Keep the number

[Fahmy]

I have spent hours with O2 to swap my pay monthly to pay as you go, still not transferred. I have been assured all will be transferred. I want to keep my old number and I am currently in overseas. Need help

[pgn]

@O2Sarah- is the Advisor on from 8am, @Fahmy - watch here for some questions from her privately - meanwhile guide on the various ways to move between O2 products is here: Guide: Migration & porting into O2  

[O2Sarah-]

Thanks for the tag @pgn 

@Fahmy I will send you a private message so we can look into this.