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Migration

Natty1
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on ‎02-08-2025 10:13

on ‎02-08-2025 10:13

My number hasnt migrated from pay monthly to pay as you go properly and none of the call centre agents can help me. They pass me back and forth between each other saying they cant help me. Can anyone help me resolve this issue. Ive been without service for 10 days and counting.

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MI5
Level 94: Supreme
  • 154428 Posts
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Registered:

on ‎02-08-2025 10:18

on ‎02-08-2025 10:18

@Natty1 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

Guide: Migration & porting into O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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