Solved: Re: Keep number

Susan976 · ‎02-08-2022

I have just changed from o2 pay as you go to pay monthly and just received my phone. I have set it up with new sim and transferred data and apps etc. I want to keep my pay as I go number but don’t know how to do it. It’s really confusing to me. I have managed to get a PAC code

MI5 · ‎02-08-2022

@Susan976

You don't need a PAC, you just need to call to migrate your number.

Guide here

Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

b4u2 · ‎02-08-2022

@Susan976

have a chat with customer service on twitter at twitter.com/o2

MI5 · ‎02-08-2022

@Susan976

You don't need a PAC, you just need to call to migrate your number.

Guide here

Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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