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Keep number

Susan976
Level 1: Joiner
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I have just changed from o2 pay as you go to pay monthly and just received my phone. I have set it up with new sim and transferred data and apps etc. I want to keep my pay as I go number but don’t know how to do it. It’s really confusing to me. I have managed to get a PAC code

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MI5
Level 94: Supreme
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@Susan976 

You don't need a PAC, you just need to call to migrate your number. 

Guide here 

Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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b4u2
Level 8: Talented
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@Susan976 

have a chat with customer service on twitter at twitter.com/o2

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MI5
Level 94: Supreme
  • 150735 Posts
  • 645 Topics
  • 28725 Solutions
Registered:

@Susan976 

You don't need a PAC, you just need to call to migrate your number. 

Guide here 

Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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