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Resolved! My iPhone 13 Spain will not Data roam abroad.

My O2 SIM has plenty of data left but in Spain it will NOT do data roaming even though switched on. With Wi-Fi it’s fine. If I put my spare Plusnet SIM in my iPhone roams happily. Put my O2 SIM back it stops data roaming. How do it correct this?!’

Resolved! O2 SIM card wont work in my router

Hi. I have an o2 sim and can’t get to work in my tp link router

Resolved! Data not working

I’ve been abroad and had my mobile data turned off. I have came back today, switched it back on, and my roaming on and I have no access to internet. I have been through all troubleshooting on the website and cannot get through to anyone by phone and ...

Resolved! Still waiting for number to be un-barred

I had my phone stolen on Friday. Barred the number to get it blocked. Purchased a new phone and contacted o2 to get the number unbarred. They said it would take 24 hrs. It's not three days and I have no calls or data (and as it is a Google phone I ca...

Phone not working well in USA

Just got to orlando florida. Got a welcome txt message from tesco mobile my previous network. Have been using O2 in UK all OK before I left. All volt bolt ons are correct. Phone has connected a couple of times to Tmobile but its hopless, no connectiv...

Sim network PIN blocked. enter SIM network PUK

@Martin-O2 & O2Community hello, I've been struggling to use a Virgin Mobile SIM on a Samsung S8 device, which is on an O2 contract. I've seen online that others have had similar issues, and I've been liaising between O2 and VM. I have the message "SI...

4g calls turned off- o2 has turned off 4g calls

I have had a reoccurring issue with message:4g calls turned off- o2 has turned off 4g calls my phone is unusable. The fixes suggested elsewhere of restart phone do not helpi had a sim swap in o2 store. That fixed the problem for around 12 hours.How d...

Resolved! No internet, I have top up yesterday

hello, My tariff was 30 pound per month but yesterday I changed with 20 tariff per month but nothing happens so I too up with 30 pound and my internet started to work again. This morning my internet stop to work and I went on my account of O2 and saw...

Terrible signal coverage

Hello!I am currently in Bedford and I have a terrible network coverage. In our area it's been like that for months and no one is doing anything to improve it, not sure why! It is not just me - it's my husbabd with his phone, a friend of ours when he ...

Resolved! Signal issue

I have been struggling from signal issues lately . At first I thought it was the places I have been to but now literally every where I always get signal problems. I turn my phone off and on and my date as well but that doesn’t work at all and it sudd...

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