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Phone signal quality

My husband and I both have O2 sims and iPhone 13When he’s travelling from Norwich to home near Great Yarmouth or I’m driving from Lowestoft to home neither of us can hold more than a 3 minute conversation before the phone signal drops and we lose the...

KelvinC-M by • Level 1: Joiner
  • 790 Views
  • 2 replies
  • 1 kudos

iOS update to 15 can’t send messages

Hi iPhone updated to iOS 15 last night and today I can’t send messages get the green line across and then message to say message not sent red circle and exclamation mark any suggestions please?

AngieMc by • Level 1: Joiner
  • 498 Views
  • 2 replies
  • 0 kudos

Data not working in Italy

HiyaMy iPhone 11 is not working when roaming in Italy. It briefly connects to a network and I have full bars but it doesn’t connect to 4G, it just goes to E. Then the bars fall completely flat. This happens wherever I am, even though my uncle is on O...

Allahnah by • Level 1: Joiner
  • 5339 Views
  • 12 replies
  • 0 kudos

Resolved! Phone not working

Ive had my Sony experia for a couple of weeks and yesterday, I went to get it from the charger and it wouldn't switch on properly. It just had a pale grey screen with 3 dots moving across it. I tried to reset it by pressing and holding volume down an...

SophieG by • Level 1: Joiner
  • 384 Views
  • 1 replies
  • 0 kudos

Resolved! Use abroad or overseas spain

Any idea why my phone is t working in Spain. I received a message saying all good roam like you woul

Scott1908 by • Level 1: Joiner
  • 983 Views
  • 3 replies
  • 0 kudos

Upgrade software

The latest software update on my phone is unable to do so because phone does not have enough free storage space. I don’t have any downloads of anything ?

Gm367 by • Level 1: Joiner
  • 768 Views
  • 3 replies
  • 0 kudos

Galaxy watch 4 - mobile network not available

I've just added my smart watch to my pay monthly account.I have successfully tested a call to a landline and to a mobile on the three network but when I try to dial a number on talkmobile I get "mobile network not available".If I dial the same number...

PTC63 by • Level 1: Joiner
  • 788 Views
  • 2 replies
  • 0 kudos

O2 Bill

Hello, I have paid my airtime bill as well as my device plan bill, the device plan bill shows that it’s been paid, but the airtime bill still says overdue. although the money came out of my account for both payments. i’m confused and don’t want my da...

starspark by • Level 1: Joiner
  • 478 Views
  • 2 replies
  • 0 kudos

Receiving texts

Hello, today I got my new phone and sim. My number has been transferred over but I’m having difficulty receiving verification texts from Santander, Apple Pay and Tesco. What would be the reason for this as I requested these at about 3:30 today and ke...

Saskia12 by • Level 1: Joiner
  • 3056 Views
  • 14 replies
  • 0 kudos

Suspect split port

Hello, really need some help!My porting was done yesterday from 3 to O2.....the ported number seems to be only partially transferred as I can place calls ok but cannot recieve calls outside of O2 network. Also I do not recieve any sms messages. Howev...

Tricky1 by • Level 1: Joiner
  • 1538 Views
  • 6 replies
  • 0 kudos
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