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Forum Posts

Resolved! Intermittent Signal

dear O2 I last visited Portugal in 2019 and my phone worked perfectly. I am in the same place with the same phone & the same SIM card and the signal is intermittent with no 4G at all. My phone when it connects, connects to MEO network.the same phone ...

Chungie by Level 1: Joiner
  • 2147 Views
  • 6 replies
  • 0 kudos

Why do my phone calls keep cutting out it has been happening for nearly a week now and it not just m

My phone keeps cutting out in the middle if phone calls my wife's does also we are both on o2 and it has never happened before. The Internet has also been running slower then usual. The service is not great lately and I'm not paying a full bill for a...

Mjw by Level 1: Joiner
  • 3673 Views
  • 4 replies
  • 0 kudos

Resolved! O2 esim on Pay as you go for iphone 11

hello, can i use an esim on Pay as you go ?i want to switch to my iphone 11 but have my number as esim as secondary line,is that possible now ?

dina2 by Level 1: Joiner
  • 3092 Views
  • 3 replies
  • 0 kudos

CCTV app

I have an unusual problem with the CCTV app Superlive plus .I have a property In Spain and in the UK, I can see both properties on an iPhone on O2 on WiFi and 4g.I can see it on any WiFi network on my android but can't get it on 4g.Any ideas?? Sim ca...

Resolved! No internet abroad

Hoping to have better luck here then with the support of O2 on the phone a while back.Internet abroad doesn’t work on my phone although Roaming is set to be allowed, automatic network selection is on, in my contract I have unlimited data even abroad,...

Resolved! I have not received my delivery

Hello, I ordered a phone and SIM card that I did not receive, and then I talked to an operator to cancel the order. It still says that I owe money for something that I did not receive

Ivelina by Level 1: Joiner
  • 484 Views
  • 1 replies
  • 0 kudos

Resolved! Can’t recharge

Am trying to recharge my pay as you go airtime using a voucher receipt purchase by cash and call keeps dropping and doesn’t ring if I call 4444 to recharge

Resolved! new apple watch

i recieved my watch today but the data is not working how does that get turned on

mychips by Level 1: Joiner
  • 880 Views
  • 2 replies
  • 0 kudos

Using phone abroad

Am currently roaming in the US, but cannot connect to a network. Using an iPhone 11, and worked fine across Europe in the summer. I turned off voicemail few days ago using #O2## and have upgraded my tariff to allow me to use my phone here. O2 can’t f...

AK1978 by Level 1: Joiner
  • 1217 Views
  • 5 replies
  • 0 kudos