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Forum Posts

Resolved! O2 Open Discount

I have followed the instructions to add my work email for teacher discount but it keeps telling me my work email address is not valid.

EP4 by Level 1: Joiner
  • 397 Views
  • 1 replies
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Resolved! Terrible data speeds.

I knew my 4g speeds weren't that great, put it down to the area i live in.But i grabbed a Lebara(Vodafone) sim and decided to activate it today, to do some speed tests on a different network.Well, i chose 4 spots i regularly walk past daily decided t...

Resolved! Terrible data coverage

I spoke to someone at 02/ virgin (not sure which now) and they said they’d send out a new SIM card- reason being my phone continually drops out of service if I’m not connected to Wi-Fi. They operator said a mast nearby isn’t working as it should - bu...

Charosie by Level 1: Joiner
  • 4542 Views
  • 1 replies
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Resolved! Samsung galaxy 4 watch

Hi, I recently bought the Samsung galaxy 4 watch and yet to active the mobile plan! But my partner accidentally threw away the e-sim pack I received with it that contains the code for activation, as he thought it was his own!I was wondering where I w...

TTD by Level 1: Joiner
  • 469 Views
  • 1 replies
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Resolved! Disconnected number

Hi, I have a disconnected number as I canceled my airtime plan. Is there a way to receive any messages that can’t come through to my phone?

Maria_d by Level 1: Joiner
  • 395 Views
  • 1 replies
  • 0 kudos

Data

I have never ran out of data in the four years I have had this phone so why now

Resolved! New pay Monthly SIM - Keep Old PAYG Number?

Son 16 has first Pay Monthly Sim, previously still O2 but PAYG. How to keep his old number? Confused about whether PAC code needed? Or SIM Swap? HELP! Can't get through to a human on 202...

YesNo789 by Level 1: Joiner
  • 405 Views
  • 2 replies
  • 0 kudos

Resolved! O2 business help

Hi, I am trying to see where can I buy data coverage for the US and how much are the charges. My colleagues with other UK providers are having full 5g coverage while I am stuck on Edge. I am trying to figure out why is that.

Selin by Level 1: Joiner
  • 439 Views
  • 3 replies
  • 0 kudos