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Forum Posts

Resolved! Scam

Hi, I have sopeone on the phone claiming to be offering me 40% discount. His employee ID is 2040 and his name is Simon. Does this make any sense ?

Carl99 by Level 1: Joiner
  • 509 Views
  • 2 replies
  • 0 kudos

Resolved! No indoor reception at Norton Fitzwarren, Taunton, Somerset

Hi everybody, we just moved to Norton Fitzwarren, Taunton, Somerset. I had a Vodafone sim which we find out that had no reception/signal in the house. We checked Ofcom and saw that O2 has good signal at either indoors and outdoors in our area. So, we...

aegunes by Level 1: Joiner
  • 467 Views
  • 2 replies
  • 0 kudos

Resolved! OTP's not being received

Hi,I ported my number to o2 Tuesday ( 2 days). I am having problems receiving OTP's but only from some providers. Have tried restarting phone, using an alternative phone, all to no avail. I did a chat where I was told to restart my phone, when i said...

Dg9 by Level 1: Joiner
  • 3636 Views
  • 13 replies
  • 0 kudos

Resolved! Phone thinks I’m in turkey not in Greece

Both my son and and I have incurred charges since being in Greece (Kos) we’ve received texts welcoming us to turkey and Albania? Managed to get phones back into correct network now but not happy about paying these extra fees. Has anyone had a similar...

Resolved! smartwatch

I've bought a 4g smartwatch but cannot connect to o2 network ,anyone help please

glynis by Level 1: Joiner
  • 812 Views
  • 3 replies
  • 0 kudos

Resolved! Unable to extend time to voicemail, MMI failure.

I am utterly fed up with customer support, I have been talking to them for two weeks trying to extend the delay to voicemail to 30 seconds. At their request I have entered all sorts of MMI codes all of which go through except **61*901*11*30# which ge...

PeterC3 by Level 1: Joiner
  • 3981 Views
  • 10 replies
  • 0 kudos

Resolved! Disney channel extra not loading

Got a free extra for going with 02 and chose Disney channel, and it's coming up with error 404, any help please x

Fiona11 by Level 1: Joiner
  • 549 Views
  • 1 replies
  • 0 kudos

Resolved! No sound

No sound on pixal 6 ,done factory reset 

Jimr5 by Level 1: Joiner
  • 593 Views
  • 1 replies
  • 0 kudos