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Forum Posts

Resolved! Keypad

Hi I don't know if this should be placed here when I go to touch my phone to take a picture I have to tap the touch screen a few times for it to work is there anything I can do to fix this

Pipstop78 by Level 11: Motivator
  • 499 Views
  • 2 replies
  • 0 kudos

Resolved! Signal Blackout in Edinburgh for Over a Week

There has now been a signal blackout for over a week with no clear indication of what is happening or when this is going to be resolved. This is shocking customer service and I teach branding & brand communications at Uni! I have had students in for ...

GaryL1966 by Level 1: Joiner
  • 745 Views
  • 3 replies
  • 0 kudos

Resolved! Bar on Pay as You Go Sim Card

Dear O2 Community, I received a text message on Thursday morning that my sim card has a bar on it and I can't make phone calls, send text messages, and can't use my data. I can't call customer service as I can't make phone calls with my Sim card. I w...

TB3 by Level 1: Joiner
  • 691 Views
  • 3 replies
  • 0 kudos

Resolved! Help number has half ported to o2 from ee

HiMy number should have ported today from EE to O2.when I call my number I wish To keep, it says welcome to the O2 messaging service As if it’s moved over. However, my temporary O2 number is still in use. I’ve tried turning the phone off and changing...

Resolved! Code for free Apple Music

Where can I find the code for free Apple Music ?as it keeps reminding me but have not received the code needed by Apple

13210 by Level 1: Joiner
  • 534 Views
  • 1 replies
  • 0 kudos

Resolved! How long does it take for a number to be transferred?

I started my contract on Monday 5th Sept 2022, I provided my PAC code on this day too.My new phone arrived yesterday. My number still hasn't transferred over from the old SIM (Three) to the new one as of yet.How long does this process take?

Resolved! Change phone number

Is there anyway I can change my phone number but without changing contract or airtime plan?

Abs_ by Level 1: Joiner
  • 471 Views
  • 1 replies
  • 0 kudos

Resolved! Contact o2

Anyway of contacting o2 from spain to uk

Colin10 by Level 1: Joiner
  • 535 Views
  • 1 replies
  • 0 kudos

Mobile data not activating with Apple Watch

HiIm having trouble activating my mobile data with my Apple Watch. The spinning wheel of doom keeps going and it says it’s activating but nothing happens. It’s been weeks…. any ideas? Thanks

Nisalou by Level 1: Joiner
  • 519 Views
  • 3 replies
  • 0 kudos