cancel
Showing results for 
Search instead for 
Did you mean: 

Sim swap

Shelley3
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I applied online for new sim. I gave my pac code when ordering new sim. 
I have got new sim now. 
what do I do now? 

Message 1 of 3
314 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144336 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

@Shelley3 

Guide here

Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 3
309 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 144336 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

@Shelley3 

Guide here

Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
310 Views

madasaf1sh
Level 76: Forum Legend
  • 10171 Posts
  • 55 Topics
  • 3012 Solutions
Registered:

@Shelley3 

 

You should get a text with a port date, this is the date your old number comes over to your new sim card.. 

If you havent got the date in a day or so then contact o2, as your PAC may have failed to apply, or been rejected by your old number, and get them the PAC again. 

 

You can contact o2 on 202 from your o2 phone or 0344 809 0202 from any other phone. 

Also it might be worth having a look at this guide Guide: Migration & porting into O2  

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 3 of 3
308 Views