IMEI problem

[Ragnarok]

Last night I ordered the new iPhone 16 Pro Max via Switch Up. However, I decided to change the program with which to use it and canceled the order. Now I want to place the order again but there is a problem with IMEI on my old phone, and there were no problems last night.

[madasaf1sh]

@Ragnarok 

You need to call o2, as the order will probably still processing, call the sales team on 0800 081 0255