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Forum Posts

Resolved! switching over to o2

Hi, I've set up a direct debit to o2 for a sim only plan, I've used my PAC code and even got an email saying my number has been ported. The problem is I still havent got the o2 esim i requested and my phone number is still actually working on my old ...

MarkM93 by Level 1: Joiner
  • 378 Views
  • 1 replies
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Resolved! Keep my number

Hi, i have searched all the app and website trying to keep my number. When I go to the supoort page the links just redirect me in circles without help. Thank you

Leyash by Level 1: Joiner
  • 316 Views
  • 1 replies
  • 0 kudos

Sim

I Had an internal sim before. I have reset my iPhone then decided to keep it so I went through the process of iCloud backup and now my iPhone is telling me there is no sim available

Sz by Level 1: Joiner
  • 309 Views
  • 1 replies
  • 0 kudos

Can't get 4g

I can only get 3g on my apple se. Previously I got 4g no problem

GTH by Level 1: Joiner
  • 301 Views
  • 1 replies
  • 0 kudos

Esim no activation information

Please help someone. I upgraded my daughters iphone on Sunday. The phone was delivered on Monday and we tried to activate the new esim. Her old iPhone 12 had a plastic sim. Her new iPhone 15 said that the transfer was not compatible with her old phon...

Charlie23 by Level 1: Joiner
  • 423 Views
  • 1 replies
  • 0 kudos

enable 5g

Hello. Please advise how to enable 5G on my account. I have adjusted the settings in my iphone 12 pro but it still shows only 4G.thanksKuljit

kuljit by Level 1: Joiner
  • 505 Views
  • 2 replies
  • 0 kudos

iPhone 15 poor signal and data loss

I moved to iPhone 15 and ever since day 1 I’ve had nothing but trouble with signal and data not working and showing I have signal but won’t work is there a problem with these handsets

Matty71 by Level 1: Joiner
  • 1041 Views
  • 2 replies
  • 0 kudos

PROBLEM!!!!

I submitted an application for a contract, 20.07. in the letter that came to me on email it was indicated that I would receive a response within 24 hours. when in an online chat I try to ask a question why I haven’t received an answer for more than t...

AL12 by Level 1: Joiner
  • 373 Views
  • 1 replies
  • 0 kudos