Im trying to purchase an Iphone 15 pro max. I got to the stage of setting up the direct debit, and it took out the £30. Now, it's asking for another £30 as a reservation. You took out the £30 already, I need that back so I can actually place the orde...
I recently (end of May) moved from a business account (at end of contract) to a personal one. I've been trying to get my number migrated over. I've been on the phone to do the process twice and neither time has worked. The last time o2 told me I'd re...
I’ve recently moved to dubai and purchased a sim here. Does this mean I can end my phone contract here?
My mobile has stopped working during a conversation with customer care who were supposed to be cancelling a bolt on.Not able to make or receive calls or messages,advise please
Hi, I have been trying to preorder the new ipad, online and via phone, as soon as I get to the direct debit screen the account is validated, I select continue and this error pops up every time, even on the phone they were getting the error
Phone is being hacked
Have recently tried to log on to my O2 account but have been unsuccessful!When logging in with correct email & password details, an extra layer of security pops up and a message & code should be sent to my mobile number BUT it never arrives? Please a...
I can't make any calls on a brand new iphone 15 pro. I can send and receive text messages, but can't make calls, which means I can't call O2. I can call my wife, but she is down as an emergency contact.
My usually monthly rolling plan officially ran out of data before my end of month renewal i purchased a new monthly rolling plan with more data however it won’t let me start it until my other one has finished is possible for me to start it before the...
Hi, I've set up a direct debit to o2 for a sim only plan, I've used my PAC code and even got an email saying my number has been ported. The problem is I still havent got the o2 esim i requested and my phone number is still actually working on my old ...
