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Phone with technical services

My iphone is currently with the O2 technical services department because it lost power and would not let me into it. As it has extended warranty the technical services are checking whether or not this is due to a manufacturer's fault. How am I able t...

Order online

I have entered an order online. At secure checkout I confirm my details and instead of moving to next check it just goes into a loop and no matter how many times I confirm my details it doesn’t move on

New number

I am an 02 customer with a SIM only contract I would like to be sent a new number for this contract as I have been receiving prank phones call a would like help with new number

Device is broken

Hello, One of the phones I have on contract with you - number [removed] is broken. Can I get this exchanged for a new device and continue to pay my contract? My number is [removed]. Please message or call me on this number. Thank you, Max [mod edit: ...

Resolved! Switched to iPhone - Freestyle Libre 2 Issues

I decided to get an iPhone to try it out. Never had one before my self and been an Android user since 2010. I am a diabetic and use a Freestyle Libre 2 sensor to monitor my blood glucose levels. On my past phones, Samsung S24 Ultra, S23 Ultra and a P...

My o2

My o2 app won’t let me top up or recover my rewards

Signal problem

I’ve got 3 accounts . My son has this number *************. He travel today to Croatia and when he arrived there , he doesn’t have any coverage or signal . Today in the morning he has a normal signal here in the uk before he traveled [Mod edit: Pleas...