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Forum Posts

eSIM shows no number on iPhone

I have ported my old number to a new O2 eSIM but I cannot save a number for the eSIM in the iPhone Mobile Services Settings. I can use the eSIM for calls, data etc but iMessages etc do not associate with the number of this eSIM.

halo_00 by Level 1: Joiner
  • 328 Views
  • 1 replies
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Delivery number

Hi im getting my new phone delivered today, I thought I received a text with a number I had to give to the delivery man but I can no longer find this text/email contains the number

Re: No service after tariff upgrade

Just seen this and the same thing just happened to me! Now I'm stuck in this endless circle of going into the app - going to the chat button, it opens a browser, the browser sends me back to the app, but that doesn't seem to work. When I tell the vir...

Lile97 by Level 1: Joiner
  • 471 Views
  • 2 replies
  • 0 kudos

Bought new esim yesterday now phone is not working. Unable to ring you or access my 02 sign in.

I bought a new esim yesterday but this morning I am unable to use my phone or access my 02 account as it requires you to send me a security code which you cant do as my phone is not working. Please help as I have an elderly father who I am now unable...

AmandaJD by Level 1: Joiner
  • 521 Views
  • 2 replies
  • 0 kudos

Resolved! Activate sim

Bought a prepaid 30 day bundle for a Nokia 105, 4G, how do I activate the sim.

Bill1944 by Level 1: Joiner
  • 413 Views
  • 2 replies
  • 0 kudos

Added phone

I have added my wife's phone. The new number seems to have taken over My O2 account. How can I sign in so that the security text comes to my phone and not to the new number

FredM by Level 1: Joiner
  • 225 Views
  • 1 replies
  • 0 kudos