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Apple Watch eSIM not loading

Hello, Ive recently upgraded my Apple Watch and the eSIM will not load on it. I am paying to have an eSIM on it and it only worked initially and then no longer shows an eSIM. I have tried to look at this in watch app on my phone and it just says acti...

ARBrown by • Level 1: Joiner
  • 449 Views
  • 1 replies
  • 0 kudos

Resolved! Logging in to MyO2 without a mobile number.

I'm trying to login to my "MyO2" account but it has stopped letting me do this. The login script now presents me with a page asking me to select a mobile number for it to send a text to. The only number in the drop-down list is one I don't use, don't...

Duplicate Texts

I have recently transferred both my kids onto O2 from Three - now we are getting duplicate texts from them both and it's really irritating. I have no idea why, can anyone help please?

Bill history

Hi, I need to access bill history from January 2023. Is this possible?I need to find a record of incoming and out going phone numbers. Thanks

Dara49 by • Level 1: Joiner
  • 338 Views
  • 2 replies
  • 0 kudos

Unable to place international calls

Hi, I am unable to place any calls to an international number (just tried calling a swiss number several times), even when using the correct prefix (in this case +41). What should I do?

AW9 by • Level 1: Joiner
  • 278 Views
  • 1 replies
  • 0 kudos

Mobile service issue

I need help, I can’t send or receive texts or make or receive calls! I have paid my bills and I’m up to date - I tried to speak to apple and they referred me to my provider. I’m not able to call. Please help

Luna_cat1 by • Level 1: Joiner
  • 385 Views
  • 4 replies
  • 0 kudos

Resolved! My memorable name

Hi! I had fraudsters trying to scam on my phone last night. They pretended to be from O2. Because of that I want to change my memorable name answer. How do I change it? Thank you.

using phone abroad

Hi imgoing on holiday to spain do I need to add a bolt on to beable to use my phone when I'm away ?

VivS14 by • Level 1: Joiner
  • 296 Views
  • 1 replies
  • 0 kudos
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