Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I am currently abroad and since the switch from virgin to o2, my mobìle is no longer registered on the network. So i do not have the correct Apn settings for my phone. I pay monthly and have had no service for 2 months, despite calling tech support (...
Hey. I’ve recently moved to the US. I’m running a dual sim in my IPhone with my o2 pay-as-you-go SIM card being the physical one. I am able to receive text messages but I cannot receive calls. When someone tries to call, they receive the message ‘it ...
My wife and I have, in the last week, bought new Galaxy S23 phonesMy wife upgraded from a Galaxy S10, which had trouble with roaming in the USA and I upgraded from a Galaxy S20FE, which was physical damagedWe both used the automatic transfer of data ...
So, as the title says. After trying to pay for a new phone upgrade on the O2 website via browser I've been given a code limit reached because whenever I go to complete the checkout page, it takes me to a "looks like something went wrong page" and hav...
My elderly father has been without a phone since 25/10/23O2 blocked this it has been sent away to Samsung and they confirmed they cannot do anything as this is blocked.We have have been into the store 5 times tried 3 different SIM cards but does not ...
Hi. I am new to this forum. Over a number of weeks I have noticed that text messages from my friends may take up to 24 hours to be received by me. Has anyone else. noticed this?. Thanks. R.
Ll
Hello, My migration from Virgin to O2 failed on the 17th October. No one from either company thought to tell me it had failed. Instead they thought it was okay to discontinue my number on the 30th October without warning leaving me uncontactable to a...
As many others have posted, I am trying to set up my cellular contract on my new Apple Watch SE, but all is get is the ref code 08, and nothing happens. No text to confirm it's being set up, and no service. It's been two weeks now. Customer Service h...
I am in France and not able to call anybody or send messages I do have internet access though? When I changed to o2 pay as you go I kept my old phone number but my phone is still showing the original number and it won’t let me change it. It was worki...
