This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Loss of all service as suspected fraud on my account

I received an email from O2 on 13/06/24 confirming my request to change my number which I never did.15 minutes later I received an email on 13/06/24 confirmation of me leaving and they have closed my account. I called on the 13/06/24 as soon as I cou...

Treacle by • Level 1: Joiner
  • 443 Views
  • 3 replies
  • 0 kudos

I have no access to the number for 2fa

So I have recently switched from pay as you go to a 12 month contract and with the swap over I decided to go for an eSIM and also still keep the same number so I was trying to get in to try find my eSIM to activate it as my primary as today was the d...

Resolved! Esim

Got my new iPhone, ordered an eSIM. I can’t seem to switch my number over to my new phone

Resolved! Scam?

I have been contacted by people purporting to be representatives of O2, trying to upgrade my Sim. when I questioned their legitimacy because of some puzzling messages and instructions, they accused me of failing to cooperate and threatened to block m...

Mik2987 by • Level 1: Joiner
  • 854 Views
  • 4 replies
  • 0 kudos

E Sim activation

Called 202 earlier with help to activate eSIM, they have sent an email and I have to log on to MyO2. Because my phone has now deactivated I cannot receive the security code to access my account to find the QR code for the eSIM of the new phone. Can y...

I can only get emergency calls on my phone.

I can only use my phone for emergency calls I think from today. I don't understand why. I'd be grateful if this could be fixed as soon as possible.ThanksPatrick

Patrick11 by • Level 1: Joiner
  • 183 Views
  • 2 replies
  • 0 kudos

Phone bikl

Ivw been overcharged on my phone bill saying ive been ringing armenia calls and i havent made thise calls

Steve39 by • Level 1: Joiner
  • 255 Views
  • 1 replies
  • 0 kudos

Missing phone

I am trying to replace my phone as I lost it recently. As soon as I get to the payment section, it asks me to put in a code sent to my device. However I am unable to see this as I do not have the phone handy

MCK needed?

Hi,I'm trying to use a Smarty SIM with my mum's Samsung phone so she can move away from her O2 PAYG sim.I'm getting a "SIM network PIN blocked. Enter SIM network PUK." screen come up when I put the Smarty SIM in the device and have seen a few posts o...

Paralaur by • Level 1: Joiner
  • 538 Views
  • 4 replies
  • 0 kudos
Top