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Resolved! No phone service since new eSim

I changed to a new O2 sim-only contract this week, and I've now got no phone service. The eSim was installed, but I cannot make calls and have no mobile data. Can you help?

SamJAllen by • Level 1: Joiner
  • 1718 Views
  • 2 replies
  • 0 kudos

Apple Watch data error code15

Hi, on trying to set up the data plan on two Apple Watches it’s coming up with error code 15 for both, is it possible for @O2Sarah- to help me pls?

Mason4 by • Level 1: Joiner
  • 995 Views
  • 5 replies
  • 0 kudos

No moblie data

My phone hasn’t had no data since I arrived in Spain on Tuesday 

Zoeward16 by • Level 1: Joiner
  • 263 Views
  • 1 replies
  • 0 kudos

Payg sim not working?

So on Friday I noticed my phone would not send messages or allow me to call it says limited service you can only make emergency calls when trying to use it i have also tried to text my number and call but they don’t work Says you have dial’ ed an inc...

Sue39 by • Level 1: Joiner
  • 1162 Views
  • 6 replies
  • 0 kudos

Resolved! Can't access voicemail Falklands

I've dialled 901, 1760 and the mobile you state on your website and they all say they they are not in service.i need to access my voicemails and don't know what to do. Thank you.

Cazo by • Level 1: Joiner
  • 741 Views
  • 3 replies
  • 0 kudos

Can not receive texts or calls

I am not receiving any text messages or iPhone calls but my messages and calls are received by the recipients

Mattyb92 by • Level 1: Joiner
  • 516 Views
  • 2 replies
  • 0 kudos

Esim QR code not accepted

I'm a new customer. I'm trying to activate my esim but the QR code isn't scanning and when I enter manually i'm told to contact the network provider

cda by • Level 1: Joiner
  • 437 Views
  • 1 replies
  • 0 kudos

Resolved! SIM and eSIM

I have an O2 physical SIM and I just bought an eSIM, I changed tariffs hence the new eSIM. I was fiddle around on my iPhone 14 today and put my number that was originally on my physical SIM onto my eSIM and since the dual SIM thing icon went and now ...

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