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Resolved! Transferring a number

I got an email saying that my number would be transfered on the 5th of july, and it is now a week later and they still haven't done it. I am going away on sunday and would like my number to be transfered before that as it will introduce a lot of comp...

My Phone is frozen and I cannot get into My O2

My iPhone 14 is frozen. I am an O2 pay monthly customer and my phone is still quite new and I pay for it on my O2 account. My name ia Anthony (or Tony) Shimmon and my number. I cannot log into MyO2 because the verification code has to be sent to my p...

New phone WhatsApp not receiving verification code

My old iPhone was completely broken, got new iPhone 15, everything backed up from Cloud, but WhatsApp completely driving me insane. I keep going round a loop, entering my phone number, but it wants to send verification my OLD PHONE, which isn't worki...

Resolved! Keeping my old number

You was supposed to change my number to my old number with o2 but it hasn't been changed yet

Ady39 by • Level 1: Joiner
  • 351 Views
  • 1 replies
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Iphone 13 pro max - No service in Italy

Hello,I'm experiencing issues with roaming here in Italy (I've been in Sicily and Naples). I can't use my phone at all because I have no signal so I can't make calls or receive it, I can't access my O2 account because I can't receive login confirmati...

Resolved! out-of-bundle charges reduction .

Can you tell me what this is as I have had a message saying my order has gone through and this has now been removed. I have not placed any orders so I don't know what this is.

Kj4 by • Level 1: Joiner
  • 745 Views
  • 1 replies
  • 0 kudos

Hard locked

My wonderful Grandson has inadvertently hard locked my Sony Xperia XZ1 how do I fixit

Wooly4228 by • Level 1: Joiner
  • 423 Views
  • 2 replies
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Resolved! network locking

My son, also an 02 Customer. has given me his iphone 12 which he has factory reset. I don't know if it is locked to any network provider as resetting does not change that. The IMEI is [removed], can you check if it is locked to the 02 network please?...

NDNMC01 by • Level 1: Joiner
  • 691 Views
  • 4 replies
  • 0 kudos

Sim

I phoned on Friday, as my SIM card had been deactivated, I was told the sim would be reactivated by the latest Monday, it’s now Thursday and my sim is still not been activated, surely nearly a week is long enough? natalie Ritchie

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