cancel
Showing results for 
Search instead for 
Did you mean: 

I have two phone numbers, how do I merge accounts?

SamO
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi I have two mobile numbers but the accounts are not merged - how do I merge them as one is not set up correctly and I want to upgrade them both?
Message 1 of 6
2,927 Views
5 REPLIES 5

Cleoriff
Level 94: Supreme
  • 125963 Posts
  • 831 Topics
  • 7551 Solutions
Registered:

@SamO 

Log into your My O2 http://www.o2.co.uk/myo2 and select the option to "Bring in other products".
Follow the instructions on screen to log in to the other account and then merge the two together.

products.PNG

Veritas Numquam Perit

Girl in a jacket
Message 2 of 6
2,919 Views

SamO
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
What if I have never set this account up as got through carphone warehouse?
Message 3 of 6
2,913 Views

Cleoriff
Level 94: Supreme
  • 125963 Posts
  • 831 Topics
  • 7551 Solutions
Registered:

@SamO 

Same applies. Although you bought from CPW it was an O2 contract.

Veritas Numquam Perit

Girl in a jacket
Message 4 of 6
2,888 Views

SamO
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I can’t find this on the o2 website - how did you find this? 🙈
Message 5 of 6
2,880 Views

jonsie
Level 94: Supreme
  • 93982 Posts
  • 610 Topics
  • 7019 Solutions
Registered: