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Virginmedia o2 mobile number not showing on account

Gary64
Level 1: Joiner
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on ‎28-05-2025 09:16

on ‎28-05-2025 09:16

I have a mobile number through virgin media o2 and it does not show up on my account.

I get a text every month with a bill for £9.80 and when I follow the link to my o2 account the number that I pay monthly for is not showing on the account.

Two pay as you go numbers that I have are showing but not the number that I pay monthly for .

Can you help me please.

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Enlli
Level 70: Enigma
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on ‎28-05-2025 09:51

on ‎28-05-2025 09:51

We can't help here as we are customers All the ways to contact O2 are in this help file.

May be best engaging with the social media team. The links are provided

Guide: How to find help & contact O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Dave-O2
Community Manager
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on ‎30-05-2025 17:04

on ‎30-05-2025 17:04

Afternoon @Gary64 

 

Are you still facing the same issue? If so, please drop me a PM with this mobile number and i'll take a closer look.

New Samsung Galaxy A series //  Don't fall for scams  //  Bigger benefits – Just for being with Virgin Media & O2
Contact us on Social Media: Facebook // Twitter // Instagram

 

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