How do I get new sim card holder?
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on 02-08-2023 11:51
Just bought Motorola G13 and currently have a Samsung SM-J510FN but Curry's say sim does not fit and I need a new holder. Can anyone point me in the right direction please?
Many thanks
T
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on 02-08-2023 12:02
You will need to contact Motorola directly
Or an option is to try local phone repair shops
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on 02-08-2023 12:18
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on 02-08-2023 12:18
Many thanks jonsie but it's 02 sim card that doesn't fit, isn't it down to 02 to supply it? I've had the phone a good seven years.
Kind regards
T
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on 02-08-2023 12:20
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on 02-08-2023 12:20
Just pop into your local O2 store with some photo ID and they will swap it for free for you.
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on 02-08-2023 12:23
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on 02-08-2023 13:35
Many thanks both. Will do.
Kind regards
T
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on 02-08-2023 13:41
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on 02-08-2023 17:01
😁 I was just repeating what the Currys fella told me. I have just checked and it is, in fact, just the sim card being too big. Can I request a replacement online or do I still have to go to the shop in middle of the town. A place I try my best to avoid!
Cheers
T
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on 02-08-2023 17:26
You can order online but O2 will switch off your old one immediately so you will be without signal until the new sim arrives.
Guide: How to find help & contact O2
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on 02-08-2023 17:28
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on 02-08-2023 17:28
Also worth checking if your current sim can be converted.
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