I have a 3G Alcatel 2038 which is becoming obsolete , want to change to
a 4G Alcatel 3080 model. I want to keep my 02 telephone number and
credit balance on my account. How can I do ths ?
I was using a Samsung S10 abroad but since i have come back home the
mobile data does not work, only wifi is working. I have just changed
over to the S20 ultra which was factory reset but still does not work so
must be something to do with my sim or ...
Despite the O2 website saying coverage at my postcode is good, I am
having difficulty with it at home. It has never been great but workable
but this last week or so, most of the time I have zero coverage in the
house. Any help?
I have recently been transferred over from Virgin Media and have
received my sim card and esim. I have tried to activate my esim and it
won't work. So I have to contact o2 but getting through is difficult.
When I login to activate my sim card there i...
My phone internet is not working. I paid for internet coverage while in
the United States but when I choose to use my phone internet I get a
message that there is no internet.
I have changed to SIM only and there is an outstanding balance of my
previous contract of £8.60. I cancelled my DD I case you accidentally
carried on taking payments so how do I pay you this balance?Gill Davies
02 phoned me to give me my new number and mid conversation I was cut off
before she had given it to me as I said let me grab a piece of paper
first to write it down then suddenly when I said I was ready my phone
call was cutt off and I lost my networ...
