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Resolved! Sony Xperia IV faulty

Hello, I want to inform you that the Sony Xperia IV is faulty, I am having serious issues trying to use it as a phone. The receiver cannot hear me at all well. I have seen this is an issue online, many people are concerned about it. what are you doin...

Phone not working in EU

I recently got an O2 Sim to use for calls while in their EU countries included in the tariff, but when I got to Greece, calls 'failed' and no one can call my phone either... any one know how to fix this? I am on the £20 a month pay as you go plan tha...

Smartwatch delivery and phone number change 🤯

HiI've just bought a smart watch via a call handler on 202.He sent me a message to respond to and it says I've changed my number, I want to keep my own numberAlsoThe call handler said I could get my delivery click and collect but when I went to chang...

Resolved! Unable to access anything in my O2 account (You can't access this page right now

I recently switched from BT mobile to O2 through Mobile Phones Direct. O2 supplied Pay Monthly SIM. My first bill was paid yesterday (I can see that in my online banking) but I'm not able to see my bill or anything in my o2 account, instead I see an ...

No Data connection on my mobile since the changeover from Virgin to O2

Since my mobile provider was changed over from Virgin Mobile to O2, my mobile phone no longer connects to Data when I'm out and about. How can this issue be resolved?

Resolved! Qr activation code

I've just changed to 02 and need a qr activation code to connect my Samsung galaxy 5 smartwatch to my Samsung s20fe phone, how do I go about this ?

Resolved! Wifi calling

I’m trying to switch on wifi calling on my iPhone. When I toggle the switch it tells me I have to go to the o2 website and get it added to my account (which is free). When I go to the website and log into my o2 then go to switch on wifi and 4g I just...

Signal strength

Why is the signal strength so weak in the SA5 8JB area, it’s been like this for months now, one bar currently, it’s very frustrating, yet if I go about 2 to 3 miles down the road I get full bar strength.Even thought of going to another network provid...

Resolved! Voicemail

hi how can I turn off voicemail

Resolved! Extend the number of rings

My phone only rings three times before going to voicemail and I frequently don't get to it in time. How can I extend this. Samsung A54.

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