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Forum Posts

Resolved! Calls from people saying they have missed calls from me but I haven't called them (and vice versa!)

Hi I have had missed call notifications from numbers I don't know, but when I phone them back they say they have not called me. Today I received a call from someone who said they had a missed call from me, but I hadn't called them. This has been happ...

Resolved! Imei and gprs bar

Hi I’m looking for help with a imei and gprs bar on my phone .. after losing my phone and calling to report it lost and then it being returned to me trying to get these bar lifted has been a nightmare .. .. I have wait 4 24 hours and also been into o...

Nikkel77 by Level 2: Apprentice
  • 1198 Views
  • 6 replies
  • 0 kudos

Resolved! Replacement SIM

Please may I have a replacement SIM. ASAPI think my old one is faulty.

SIMquery by Level 1: Joiner
  • 327 Views
  • 1 replies
  • 0 kudos

Please help, iPhone and watch.

Pasted below is a copy of an email sent to complaints on the 17th of May and as yet no response. I am sooooo (choose expletive) annoyed with this situation. Soon another month will have gone by, another £5 additional charges and another month not bei...

mjh12345 by Level 1: Joiner
  • 755 Views
  • 3 replies
  • 0 kudos

Forcing 4G or 5G - a guide

This article may be of help to people at a venue or other situation who are struggling with an over-stretched 5G service.It used to be that better performance came with a step down from LTE 4G to 3G when a mast was over-subscribed, but as 3G's days a...

pgn by Level 77: Grand Master
  • 1301 Views
  • 2 replies
  • 3 kudos

Resolved! Network issues

Hi there, can you get me in touch with your resolution team as I have already spoken to them about issues I have been having with 02 network coverage. I have all the necessary checks on my side including changing SIM card, changing my phone, speaking...

Mosh by Level 1: Joiner
  • 497 Views
  • 1 replies
  • 0 kudos

Resolved! Unable to access my account

I am new to O2 previously with Virgin when I try to access my 02 it gives message no account registered

Neale55 by Level 1: Joiner
  • 544 Views
  • 2 replies
  • 0 kudos

Resolved! App

Hello i cant login onto my o2 account on the o2 app

Jakub123 by Level 1: Joiner
  • 393 Views
  • 1 replies
  • 0 kudos