Get tech support for your O2 issues

Resolved! Voicemail

I don't want to use voicemail so how do I deactivate it please?

Resolved! Army discount

I was applying my Army discount in open 02 and you have put in someone else number in my account. you won’t give me an option to delete it. Why have you someone else number in my account?

Resolved! Unable to receive calls

Unable to receive calls to my mobile days number not recognised can make outgoing calls been off all afternoon

Resolved! My phone has not switched over to O2 network yet

I gave you my PAC code May 26th and my phone still has not switched over to O2 network.I am unable to make any call

Resolved! Unable to recieve calls

Unable to recieve calls

Since I was transferred from virgin to o2 last week my caller id for incoming calls is not working, all callers show as Unknown. I have reset my network settings as advised by customer support but still not working. How can I get this fixed please?

Resolved! New sim no internet

I reported my phone stolen 3 days ago and since then I received a new SIM card for my new phone and did sim swap. But I have no internet connection without Wi-Fi. I visited the shop 4 times and called customer service 5 times trying to get this sorte...