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Forum Posts

Resolved! Wifi calling

I’m trying to switch on wifi calling on my iPhone. When I toggle the switch it tells me I have to go to the o2 website and get it added to my account (which is free). When I go to the website and log into my o2 then go to switch on wifi and 4g I just...

CasD by Level 1: Joiner
  • 628 Views
  • 2 replies
  • 0 kudos

Signal strength

Why is the signal strength so weak in the SA5 8JB area, it’s been like this for months now, one bar currently, it’s very frustrating, yet if I go about 2 to 3 miles down the road I get full bar strength.Even thought of going to another network provid...

Martyn7 by Level 1: Joiner
  • 444 Views
  • 1 replies
  • 0 kudos

Resolved! Voicemail

hi how can I turn off voicemail 

Gaz7 by Level 1: Joiner
  • 469 Views
  • 1 replies
  • 0 kudos

Resolved! Extend the number of rings

My phone only rings three times before going to voicemail and I frequently don't get to it in time. How can I extend this. Samsung A54.

Sim only plan

available option for renewing sim only plan. Remark: there are multiple O2 plan which is much cheaper with more data than mine

WY by Level 1: Joiner
  • 442 Views
  • 1 replies
  • 0 kudos

Apple Watch Mobile Service Issues

I purchased an Apple Watch SE 2nd Gen a month ago & have tried to set up the mobile service but it just says: "We're setting up your Apple Watch on the O2 network & we'll text you when it's all done. If you don't receive a text within 24 hours, call ...

RoryC7489 by Level 1: Joiner
  • 703 Views
  • 2 replies
  • 0 kudos

No signal indoors or out

Recently moved to o2 and ever since I moved over to my new sim I have had no signal indoors or outside. I checked the o2 network checker before switching and it said good signal indoors and out in my area however since switching I’ve restarted my pho...

Sspen1 by Level 1: Joiner
  • 430 Views
  • 1 replies
  • 0 kudos

Resolved! Old email address

I've recently been moved from Virgin to O2. My username is a redundant email address I no longer have access to. How do I change my email address to my current one?

Carmen1 by Level 1: Joiner
  • 497 Views
  • 1 replies
  • 0 kudos