Help new phone and no internet

[KarenClover]

Just got my new 13 pro all set up and ready to go but no internet.  Connected to wifi fine but nothing when off.  Done the manual but still nothing 

[Cleoriff]

@KarenClover 

Follow the info in this guide https://community.o2.co.uk/t5/Apple/Connecting-iPhone-to-Data-Services/m-p/544210#U544210 

Also check and see if you have the iData bolt on. If not you need to call O2 on any number in this guide Guide: Coronavirus Community Help and Support 

[MI5]

@KarenClover 

Use your old sim or do a sim swap to activate the new 5g one that came with the phone.

Guide: Sim Swap: a mini guide 2017 update 

[anticpated]

I have found sometimes new SIM which is supposed to deactivate when you update doesn;t always work. However this time I am using a 5G Sim so the process should be seamless...I say should.