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Fix your My 02 app

tregan219
Level 1: Joiner
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Since you've merged with Virgin Media, I can't log in anymore to my account and having to log in with a defunct account. My current account is still using the same email address but logs in with in an o2.co.uk account what does not work with VM02. 

I've been told over the phone that the app would be fixed today but it has not and still cannot sign in. 

Message 1 of 15
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terrydas88
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Hello, I don't have a virgin media account and can't sign into O2 app now. Please advise

Message 11 of 15
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Enlli
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@tregan219Dave is on leave now to Tuesday

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 12 of 15
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tregan219
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Ok thank you 

Message 13 of 15
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tregan219
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You tagged me while responding to someone else btw

Message 14 of 15
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tregan219
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Still can't get in

Message 15 of 15
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