Sim not working

Leemusgrave1234 · ‎01-09-2025

I have just got my new iPhone put sim in my new phone and I have no service

jonsie · ‎01-09-2025

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Leemusgrave1234 · ‎01-09-2025

I carnt ring out as I’ve got no service

Enlli · ‎01-09-2025

Is this an upgrade via O2?

Chance they have swapped you to eSIM and turned off the old SIM

Check in My O2

eSIM - How to activate

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎01-09-2025

@Leemusgrave1234

or if you're trying to use a new sim, revert back to your old one.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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