Solved: Esim

Mikec1 · ‎11-06-2023

Can I download an esim when abroad?

MI5 · ‎11-06-2023

You can probably download it but won't be able to activate it unless in UK.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎11-06-2023

@Mikec1

You can probably download it but won't be able to activate it unless in UK.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Mikec1 · ‎11-06-2023

Would it activate as soon as it's on the UK network? Want it sorted and working for when we land back in the uk

Enlli · ‎11-06-2023

Personally I wouldn't chance it. For you eSIM to work your plastic SIM has to deactivate. Too much to go wrong

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎11-06-2023

I’d do it all when in uk @Mikec1

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Mikec1 · ‎11-06-2023

It's for my partner's phone as Vodafone won't give an existing customer a good deal. So no plastic SIM and ideally want it working for when he lands back in the UK next week. I'll be staying here in the Falklands

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