Costa Rica - mobile data not working

[ConstanceWhite]

Hello, I am currently in Costa Rica but my mobile data is not working. I desperately need this to be fixed as we are driving tomorrow and need mobile data to access sat nav. Please could someone advise how to resolve this? 

[pgn · Accepted solution]

All details can be found here Guide: Roaming MegaGuide   @ConstanceWhite 

But it will cost you £6 per day for use in Costa Rica if you are on O2 Contract tariff, and you would have needed to text o2travel to 23336 before you left the UK.

https://www.o2.co.uk/shop/international/using-phone-abroad

Your best bet would be to find a local telco SIM if possible, from a cost perspective.

If the daily charge is ok, then check your phone has roaming data enabled, reboot and manually select a carrier after stepping your phone from 5G or 4G to 3G if needed. You may need to toggle WiFi calling off, if enabled. Finally, check that O2 have not left a roaming or data cap on your account, links to O2 on Social Media below so you can contact them on local WiFi from your hotel or nearest free WiFi hotspot. Good luck!

[MI5]

@ConstanceWhite 

Download the maps for the area you are driving in whilst on wifi and use them offline whilst driving.

https://support.google.com/maps/answer/6291838?hl=en-GB&co=GENIE.Platform%3DAndroid