Get tech support for your O2 issues

Resolved! Message send failure

Hellosince 4 May I have received a “message send failure” note for every text I have sent to five of my contacts (my dad, two of my work colleagues and two of my friends). It happens every time. Some of the messages are getting through, because somet...

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Cant use data in Europe

I an unable to use my data in europe were i have bought a family member the same sim she is able to use her data

Resolved! No Phone Service BT28 1HS since 18 June

There has been severe phone disruption to service in Lisburn area BT28 since 18 June. Close to100% of calls fail. I underscore that this past Saturday marked two weeks of this. To illustrate the severity of the problem, I've: a) had to go into the to...

Resolved! Cancelling Disney

I wish to cancel my free contract time with Dosneu

Resolved! 25% air discount

I am on trying to enter my work details to get the 25% discount but where do I go to put in details

I often get 'No signal' for last 2 weeks

In the last 2 weeks I have been getting 'no signal' all around my house apart from a couple of rooms upstairs. I bought a new mobile at great expense thinking my old iPhone 6S was getting a bit long in the tooth. But I was rather annoyed to find out ...

Resolved! 02 coverage not as good as Virgin

I’ve recently switched to 02 from virgin mobile.( offer from customer services) I have noticed a big reduction in 4G coverage which leaves me without mobile data. Any tips IPhone 7 O.E.S. 15.5. Worse case scenario can I move back to Virgin?

Resolved! About my bill - spoke about extention on my bill

On the 29th June I spoke to a member of o2 customer services in regards to an extension to payment of my device plan that will be paid on the 14th of July 2022, and I was told that it is that would be fine. On the 2nd July 2022 my phone as been cut o...

Resolved! Spend cap

How to I change my spend cap. It's currently set to 0 and I need to change it

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