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Forum Posts

Resolved! How to top up with valid voucher being abroad

Hello. I have lost my old Phone number, and contact with my bank account by the way. I got a starter with valid voucher for 10£ but I can't activate it abroad. I have no possibility top up online, as I need to contact my bank to change my Phone numbe...

Witold by Level 1: Joiner
  • 879 Views
  • 1 replies
  • 0 kudos

Resolved! Phone Stolen

Hello, my phone was stolen today - swiped out of my hand by a thief on a bike - and I was wondering if there's anything that needs to be done in terms of my SIM? The police have been informed, and I have used the Google track my phone service to lock...

AWRodgers by Level 1: Joiner
  • 2619 Views
  • 4 replies
  • 0 kudos

Resolved! SIM

Just upgraded, and changed my contract, can I put my current SIM in my new phone when it arrives?

Ellaa by Level 1: Joiner
  • 544 Views
  • 1 replies
  • 0 kudos

Resolved! Blocked sim

my friend used my phone to call o2 to activate his SIM card as it was blocked, but o2 for some reason have now blocked my number and I don’t know how to fix it because I can’t get any messages through for security codes etc

Resolved! Request a port but then go abroad

Hello all I have requested to port my number into O2 but then read that porting can not be completed whilst abroad. I will be out of the country when the port takes place - as this will presumably fail, does this mean that my temporary O2 number will...

Resolved! Smartphone unlock

Good evening, I am unable to find any contact information for o2 in order to request for an unlock code for my smartphone. I have registered however I cannot start a live chat. Note I don't use o2. I have the IMEI number at hand. Could someone please...

Ekimgnol by Level 1: Joiner
  • 662 Views
  • 1 replies
  • 0 kudos

Resolved! Multi Media Messages

I use to be able to send multi media messages but it would appear I no longer have this facility - can anyone tell me why...I have unlimited everything as part of my contract ..thanks in advance

Resolved! Signal in spain

Dear members, I’m on holiday but my signal is 3G and I can’t get it to change, I tried everything.can somebody give me some advice?

Nv18 by Level 1: Joiner
  • 1282 Views
  • 1 replies
  • 0 kudos