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No signal new iPhone 13

Jet137
Level 1: Joiner
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on ‎16-07-2022 10:49

on ‎16-07-2022 10:49

I’ve got no signal 

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pgn
Level 77: Grand Master
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on ‎16-07-2022 11:03

on ‎16-07-2022 11:03

Guide here for that: Guide: How can I sort out my network issues? 

Come back if nothing in it makes sense, @Jet137.

Links to O2 Social Media Team here
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MI5
Level 94: Supreme
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on ‎16-07-2022 11:15

on ‎16-07-2022 11:15

@Jet137 

If this is an upgrade you ned to use your old sim.

The new sim is for 5g if availabl to you, so to use it, you need to start a sim swap from your old sim card Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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RafaC
Former Staff
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on ‎18-07-2022 16:00

on ‎18-07-2022 16:00

Hey @Jet137 were you able to sort it out?

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