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Forum Posts

Resolved! McAfee extra

My McAfee extra stopped working because of the new update on the app. Can't find the product code to add it again. Now don't have any security protection on my phone.

GinaG1155 by Level 1: Joiner
  • 718 Views
  • 1 replies
  • 0 kudos

Resolved! No Service

We are new to O2, have two phones and have recently moved into a new house in a new location. The O2 cellular coverage in this area is apparently so exceedingly bad usually "No Service or half a bar at best. yet the coverage checker says "good indoor...

Wm by Level 1: Joiner
  • 1575 Views
  • 3 replies
  • 0 kudos

Resolved! No longer have general caller id

Hello. I’ve changed from an android phone to an iPhone. When I had the android it would always say who was calling, not just on my contacts list but companies or organisations etc. It didn’t even need to be one I’d had previous contact with. Now I ha...

Alimc0 by Level 1: Joiner
  • 996 Views
  • 2 replies
  • 0 kudos

Resolved! refund

Hello, i put £20 on my phone the other day to update my tariff but i had changed it just after updating it from the £10 one too £20 & it still took the £10 & ‘gave me my tariff’ been trying to use my data since yesterday to realise it’s took my money...

Resolved! Data allowance

Help!!! We’re in France and our Data allowance hasn’t changed since we left the UK over a week again. I know we can use the Telefonica masts over here but our data allowance isn’t being updated and we don’t want to come home to huge bills!!! We’ve tr...

Mrs_H by Level 1: Joiner
  • 892 Views
  • 2 replies
  • 0 kudos

Resolved! New sim not working

Bought new iPhone SE. Sim supplied didn't work so installed one from old iPhone 5s. This worked but no 5G.So asked O2 for new sim. They agreed to do this but then removed my signal.I have no idea when I will get the new sim so am at a bit of a loss a...

joe1r by Level 1: Joiner
  • 868 Views
  • 1 replies
  • 0 kudos

Resolved! Spain Data

Hello, I am in Spain and my data will not work. I have travelled to Europe this month before and everything has been fine. I have even added a bolt on and nothing will load. What can I do? Thanks

Ellen456 by Level 1: Joiner
  • 796 Views
  • 1 replies
  • 0 kudos

Resolved! Wrong phone number

Hi, I recently switched to 02. My old phone number seems to have moved over, but when I send text messages they are from the temporary I got while I was being moved over from Giffgaff to 02 so the recipients don’t realise the messages are from me. Ca...

Hodgie by Level 1: Joiner
  • 1711 Views
  • 1 replies
  • 0 kudos

Resolved! Does Sony Xperia 10 II have?

Does my Sony xperia 10 II have wireless charging on it? And if so how do o get the setting to turn it on.

McGonzo by Level 1: Joiner
  • 760 Views
  • 1 replies
  • 0 kudos