Can anyone provide me with a phone number to speak to someone and make a complaint and actually have that person assist me in resolving the technical issue I have been facing for 2 months?!
Bought an Apple watch in June and could not receive or make calls. Called customer service and was advised that I needed an E Sim. Received the E Sim and still couldn't make calls. I have now called 4 times and been told on each occasion that the sim needs to be transferred to my number then I get cut off. No one calls me back. Is this task in the "too hard bucket". Last person I spoke to I made her promise me if we got cut off she would call me back - she said yes then randomly sent me into another queue!
Called the local shop out of sheer frustration and was told "pop in" and we will try and help you.
2 hours of my life wasted on the phone and 2 months without a working apple watch. To say I am frustrated with the poor customer service from O2 is an understatement!!!!!!
