Re: Charge to Mobile has stopped working

Regi1981 · ‎31-03-2020

Hi can anyone help, I've been trying to use the charge to mobile function on my phone and my sons PS4, I've had no issue with this before and all bills are paid on time.

I've been trying to call O2 for the past 10 days and can't get through,understandable in these times, but is there anyway I can check to see this function is working from the app or website and fix this myself.

Thanks in advance.

MI5 · ‎31-03-2020

@Regi1981

Check if still registered https://www.o2.co.uk/charge-to-mobile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Regi1981 · ‎31-03-2020

Thanks for the reply @MI5, everything is still registered

MI5 · ‎31-03-2020

@Regi1981

Must just be yet another glitch that we are suffering currently.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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