Change from Tesco to Virgin

[Chopper]

1. I have purchased a new VOLT contract from Virgin Media.
2. Tesco have provided a PAC code so that I can transfer my old number.
3. Virgin o2 have sent a new SIM with a new number which I want to change to my old Tesco number.
4. All attempts to Reply to o2 e-mails and texts have been blocked.
5. As this is new Virgin contract I am contemplating cancelling.

[Bambino · Accepted solution]

@Chopper See if this guide helps: Migration & porting into O2 - O2 Community

Scroll down to the section To port into O2

You can also reach O2 via social media. They may be able to help:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

[MI5]

@Chopper 

There is no email support for O2 customer services.

All ways to contact here Guide: How to find help & contact O2