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need to retain my current mobile number

Peter712
Level 1: Joiner
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Morning, just moved over with Virgin Order No.***********. I'm a little confused. 

My sim card is on its way (**********) but i asked to retain my existing number (***********). How can I correct this?

Also i asked for my wife's phone to be included in this contract, again can this be corrected?

Finally, my existing contract is with Tesco mobile and I'm out of contract. Do i  now cancel that?

Many thanks

Peter

 

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pgn
Level 76: Forum Legend
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All info on Porting into O2 here, this may help, @Peter712 - Guide: Migration & porting into O2 

If you need to contact O2, try them via Social Media:

 

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