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Forum Posts

4g not working

Hi my 4g says it’s on but it’s still not working. I have tried resetting my netowrk settings and still not working

Tracey14 by Level 1: Joiner
  • 714 Views
  • 4 replies
  • 0 kudos

5G SA on Esim

Is 5G Standalone available to esim customers? I have read you need an R15 SIM with no mention of Esim compatibility. My phone Fold6 is 5G SA ready.

Paul820 by Level 3: Thinker
  • 1997 Views
  • 4 replies
  • 0 kudos

Wrong Address

Hello,Im trying to start a new contact with O2 however they have an incorrect address for my property. I went to the store and they said they would amend it but it has been two weeks and it still has not been fixed. The Royal Mail database has my act...

Kam1234 by Level 1: Joiner
  • 605 Views
  • 3 replies
  • 0 kudos

Transferring contracts

Hi all , so when I was on holidays in July my phone was stolen. I had only just got this phone on contract October past and it’s not due to be paid off until October next year. My phone bill is £53 a month and I’ve had to use an old phone and go pay ...

Teaghan05 by Level 1: Joiner
  • 398 Views
  • 1 replies
  • 0 kudos

Missing account

Hello there I need help

JN02 by Level 1: Joiner
  • 395 Views
  • 1 replies
  • 0 kudos

Number to call

what number do I call if I’m abroad and can’t get in my o2? The one on the website is not working.

Eliisadrg by Level 1: Joiner
  • 430 Views
  • 1 replies
  • 0 kudos

eSIM not working?

Hi I changed my sim only to unlimited data and chose to use an eSIM. I left the old one in at first and couldn’t receive calls.there were loads of new options under mobile data that I didn’t understand.so I removed the old plastic sim but still I hav...

Aagggh by Level 1: Joiner
  • 740 Views
  • 4 replies
  • 0 kudos