This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Esim

Hi, my wife has taken a sim only contract out this morning - she used my phone to do it , she got an eSIM but it’s on my phone! Can you cancel it so I can put it on her phone and mine is back with my own provider. Currently my phone is operating as h...

Gaz70 by • Level 1: Joiner
  • 552 Views
  • 2 replies
  • 0 kudos

insurance claim

I have submitted an insurance claim for my device attached to the number [edited]. Unfortunately the dpd courier was unable to collect the device on 15th October. I want to continue the claim and rearrange a new collection date asap. [Mod edit: Pleas...

Char_95 by • Level 1: Joiner
  • 486 Views
  • 1 replies
  • 0 kudos

Resolved! E-SIM set up

Hi, currently in Australia travelling and have a UK phone number and sim card with me. Recently just dropped and lost my phone in the sea what had my UK sim card in it. Bought a new iPhone now and wondering if I can set up an E-SIM with my UK phone n...

Kieron2 by • Level 1: Joiner
  • 786 Views
  • 1 replies
  • 0 kudos

stuck on pin screen

stuck on pin screen didn't setup a pin and default doesn't work

Angela63 by • Level 1: Joiner
  • 540 Views
  • 3 replies
  • 0 kudos

Resolved! Call from O2 about change of SIM

Hello I have had a call today from someone claiming to be O2 (based in India I think) saying I need to change my SIM card?What is this about? I am concerned it is a scam.

CarolineY by • Level 1: Joiner
  • 19279 Views
  • 8 replies
  • 0 kudos

Network issues

Having problem when calling it takes ages to connect if I’m luck and it dose calls only last a short time before it drops out This only started to happen after my last 2 updates not shore if they would effect it but need this issue sorting as soon as...

Bucky9803 by • Level 1: Joiner
  • 1128 Views
  • 3 replies
  • 0 kudos

Apple Watch data

Does anybody think they can get a straight answer from O2? To date in the last week I’ve been put through to 13 different people five different departments I visited three O2 stores anmd over 5 hours on the phone to 02. Plus over an hour on chat and ...

Kev975 by • Level 1: Joiner
  • 1876 Views
  • 9 replies
  • 0 kudos

No data connection without wifi

Recently, about a week ago, my phone stopped making any data connection when away from a wifi signal.I have used another sim card ( a friends TalkTalk ) and it works perfectly. Similarly, they have the same problem when my o2 sim card is placed in th...

Tervik by • Level 1: Joiner
  • 872 Views
  • 2 replies
  • 0 kudos

Cancellation for a bolt on

Hi. I’m in USA, I’ve purchased a bolt on, but it’s the wrong one, I have learning difficulties and my wife asked me to get one, but I did it wrong and need to cancel it.please help me.

Top Kudoed Authors
View All
Top