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Change from Tesco to Virgin

Chopper
Level 1: Joiner
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1. I have purchased a new VOLT contract from Virgin Media.
2. Tesco have provided a PAC code so that I can transfer my old number.
3. Virgin o2 have sent a new SIM with a new number which I want to change to my old Tesco number.
4. All attempts to Reply to o2 e-mails and texts have been blocked.
5. As this is new Virgin contract I am contemplating cancelling.

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Bambino
Level 85: Esteemed
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@Chopper See if this guide helps: Migration & porting into O2 - O2 Community

Scroll down to the section To port into O2

You can also reach O2 via social media. They may be able to help:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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Bambino
Level 85: Esteemed
  • 23640 Posts
  • 1040 Topics
  • 3752 Solutions
Registered:

@Chopper See if this guide helps: Migration & porting into O2 - O2 Community

Scroll down to the section To port into O2

You can also reach O2 via social media. They may be able to help:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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@Chopper 

There is no email support for O2 customer services.

All ways to contact here Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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