Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hello everyone I recently changed my iPhone XR to iPhone 14 pro max. I unpaired my Apple Watch and paired it with my new iPhone. Unfortunately I can’t get my data allowance to transfer, everytime I try to set it up, I get code 14. I’ve contacted o2 n...
Have an issue with my pay monthly sim. Everything looks normal. When I make or recieve calls the call connects but I can't hear them and they can't hear me. Other Sims work just fine in the phone. Went into the O2 store and got a new sim, transferrin...
when i got my apple watch and phone i set up a plan for the watch but i cannot get it activated tried going into O2 shop but no help can anyone help
Can someone please help me with an email address to make a complaint? I want to write to o2 but not write a letter! Thanks
I think I might have been scammed.Received several calls from phone +44 161 524 3604 & +44 20 863834. They said they could offer me a better monthly contract rate, they confirmed they were calling from O2 and they had my details which they read to me...
i recently upgraded to a new tariff a few days ago and didnt realise i was lowering my current data allowance and now am on a 1gb tariff instead of my normal unlimited data plan and i was wondering is there any way to change to the unlimited plan eve...
I ordered an Apple Watch Ultra a month ago, along with a data plan. After adding the data plan during setup, for 3 weeks it was stuck on “activating” - seems to be a common problem from reading these forums. I reset the watch a week ago, not particul...
Can anyone help with advice on how to get 02 WiFi calling to be more reliable? What are the best configuration settings to have on the iPhone13 to get it to work reliably? I have an iPhone13 on which O2 Wifi calling works only intermittently. My wife...
Hi, I have searched info and previous questions and topics on here, on how to apply the Blue Light Card (BLC) discount, and it always comes back to the same reply to check out the O2 Open page - but that doesnt help with applying the code.. However, ...
Hi I recently upgraded to a nearly new I phone 14. It’s been a week and I’m yet to get going with it yet as it keeps turning itself off! Can somebody help please?
