Get tech support for your O2 issues

Lost number

I bought a o2 sim card on 28/3/24 & moved from Tesco. I sent a PAC code on 28th to keep my old number. As it was Friday, I left it until Tues to call as the number did not work. I have had to call 4 times this past week, each time they said it would ...

Unblock my phone number on a new device

Hi there, I blocked my phone number because my phone got stolen. Can you help to now unblock my phone number and I can use another device with the same number please?

Resolved! 5G

I have an O2 pay monthly contract from Nov 22 - plus an Iphone 13. I can't 5G see in settings on my phoneDoers this mean my Sim doesn't have 5G?

Signal problems

I've had no signal since last night. Service saying 'no service' and 'SOS calls only', I've tried turning phone on and off a few times, I've tried restarting, I've turned aeroplane mode off and on and still nothing. Any advice?

Unable to receive calls after turning off divert whilst abroad

Hi I had to urgently go abroad, I turned divert calls to voicemail. I am still abroad and wanted to be able to receive calls. I have tried ##002# and it says failed, then I was told to turn off my voicemail by dialling 1760 and it says Messaging clea...

Resolved! Can I add an Esim device to a phone contract?

Hi, I am thinking about migrating across to O2 from 3, I am specifically interested in the 100GB 24 month airtime sim only plan.I have a Tickwatch 3 pro Esim smartwatch that runs Gear OS 3 and would like to know if I can add it to the phone contract,...

Resolved! Help- overseas and can’t log in

Hi - I’m overseas with work and received a text to set up a bolt on which I am sure I already have. I can’t log into my account as ever since volt was applied the app doesn’t work other than showing me my personal and just sends me in a circle of hel...

Signal issues

Hi, I’m having major issues with obtaining signal, I’ve had no service for days, almost like there’s restrictions possibly to my phone. I’ve been a customer for years and never had this problem before. Please can you help

Resolved! prime

how do i cancel prime ?

block number

Hey team,I need to block 1 number calling out/in and text in/out.Can you do it for me please?

O2

Forum Posts