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esim

HiJust received a new physical sim by post from O2 via Virgin Media. I want to change this to an e-sim so that I can add it to my phone. When I try to change my sim on the 'replace my sim' page on the O2 website, it just goes back to the start of the...

Good God help me please before I ring the neck of one virtual assistant

Please I beg someone get me past the AI i canny take it no more

Why been charged

Who is 077577100550 and I been charged on 3 accounts at same time cost of 5pence at 3.25am why

Resolved! Some callers cannot get through to my mobile

A small number of callers cannot get through to my phone. They are all in my contacts and they are all with EE.They either get an engaged tone (at a time when my phone is not in use) or a voice stating 'the number you called is incorrect' - even thou...

Bolt on

Hello ove just paid for my bolt on however it is not working, how long does it take to start?

Number porting

After numerous hours of my time on hold to technical assistance asking why my phone number hasn’t been ported over yet . It’s now 12 days and there’s no explanation of why this hasn’t been done. It’s in the back office to deal with is what I’m told ....

Sim issues

I have changed to a sim only plan and since then I am getting notifications saying so simdetected and have no signal atall for nearly 24 hours

How to get sms through wifi on s23 ultra

Would like to know how to receive an sms text only through wifi when I cannot receive a phone signal.

O2 App upgrade has removed my accounts

Since the latest app update I have lost access to the mobile phones which are part of my account. I have 4 mobile phones and 2 watch sims under my main account. I pay for these phone numbers and they weer originally set up by myself.The mobile phones...

IMEI barred when phone lost. Now its been found O2 cannot reinstate my network on my phones handset

Hi I hope someone can help me here? I lost my phone 16/03/24 and I rang up to block my sim and iPhone, I then found my iPhone later on the same day so I rang up to get everything back to normal and unblocked! I’ve rang up cs 3 times and spoke to peop...

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