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Recover an old phone number

Hello, I have an old phone number that I religiously ring to check its status I have rang it today, and it states “the number you have called is not recognised” I want to recover this number to a SIM card or buy it back, I have accounts connected to ...

My o2 won’t log in it says to contact you

I can’t log in I’ve reset password & it won’t let me in it says to contact you

Swapping to esim

Please can you cancel all my eSIM swap requests. I had a nightmare swapping to eSIM and it looks like I’ve accident ordered multiple esims can these be urgently cancelled

Phon contract

hello 7 03/20024 about Laine, I concluded a contract with you for a telephone and subscription, you sent me some information but I don't understand what to do next

Can’t see second phone on my o2

Resolved! Getting a replacement eSim for lost phone

My son lost his phone and sim. We have a temporary replacement phone - but need a new sim - preferably an esim to get him up an running again. It is this possible? I'm in Norway on business - so cant call customer services as takes too long on hold a...

Resolved! 5g Sim

HiI have recently had a new phone and need a 5g sim replacement

Resolved! Migration issue o2 to o2 pay monthly

I purchased a phone and contract deal from a 3rd party retailer as the upgrade options through o2 were much more expensive. 10 days after my phone arrived my new phone number has finally been activated (apparently there were o2 system issues). My wif...

Caller id and spam protection

HiJust bought a Samsung S21. Trouble is, I cannot activate the caller ID and spam protection feature - as I could on my old S8. Very useful feature. Have been I touch with Samsung who thought it is an O2 issue. Please can somebody advise?Thanks, Emma

Resolved! How do I change my address?

I'm trying to find and change my address in my account but I can't find it anywhere. When I click 'Manage my details' it takes me to a page where it says 'You may have a billing address linked to some of your accounts. To see or change an address, se...

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