Get tech support for your O2 issues

Why does my phone notify me of a Voicemail when I dont have any Voicemails?

My phone is continuously providing notifications of a Voicemail when I do not have any new VMs. When I click into the VM section there is a blue dot next to Network Provider Voicemail. I have called the number and no further action on the call seems ...

Resolved! Call Ringtime Duration Increase To 30+ Seconds ?

I want to increase the duration of the ring to 30+ seconds, ideally 90 or 120 seconds. Is this possible ? I have followed the guide on the post below, and tried replacing the "30" with "60" but it appears 30 seconds is the maximum time possible. http...

Difficulty making and receiving calls from some numbers

I'm having difficulty making and receiving phone calls from certain numbers, but can happily call others. I can't call my partner's mobile (also O2) - it tries to connect then says "Call Ended" after a few seconds. Same happened today to my Dr's surg...

Resolved! New sim card not registering on network

I've just replaced my Virgin Media simcard with an O2 sim card but it will not register on the network

Resolved! NHS discount

I am trying to apply my NHS discount on a phone and plan I just bought but the site just keeps saying we are experiencing technical difficulties please try later. I'm aware i only have a limited time to apply this discount. Can anyone help?

Resolved! RETAINING MY OLD PHONE NUMBER

CAN I ADD MY PAC CODE TO AN EXISTING ORDER

Credit File showing as 2 months arrears and i'm not!

Anyone had any joy ever getting a reply from the Credit File Referrals team. I am currently going through a mortgage application and O2 are reporting i am 2 months in arrears which i'm not! Desperate to get this resolved and emailed them over 2 weeks...

Why can’t I call an 0300 number

How can I dial an 0300 from my phone. My hospital uses 0300 numbers only and my O2 business won’t connect

Resolved! Multi sim or duplicate sim

Hi in currently have a sim fir my iPhone 15 on contract with a huge data allowance. I want to use some of this data in a 4g router for a stronger connection outdoors. How do I go about doing this. I don’t want to be paying for another data plan when ...

Resolved! Login for another number

I have two SIM cards with o2 can’t find it on the app

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