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Forum Posts

Resolved! eSIM swap when in the EU

Hello,I realise that there are already some questions about this but the answers are varied. Question (in 2 parts):1 - If I am abroad (in the EU principally) using an already activated / enabled eSIM can I have that eSIM transferred to a different ph...

FrankS by Level 1: Joiner
  • 1135 Views
  • 4 replies
  • 0 kudos

Serial Number Entery

Hi, I recently got a new o2 sim card and wanted to transfer my old number onto the new sim card. After going through the form and getting towards the end, as i go to type in my serial number it will not let me delete the exemplary one or type in mine...

AuraC by Level 1: Joiner
  • 788 Views
  • 3 replies
  • 0 kudos

Phone number transfer from other provider

I had one O2 and two Vodafone lines.The Vodafone contracts were finished last week, so I decided to move these two Vodafone numbers to my O2 account.I got PAC codes from my Vodafone account, used them and added my two numbers to the O2 account.After ...

Ozkan by Level 1: Joiner
  • 436 Views
  • 2 replies
  • 0 kudos

Picked up phone from store today but nothing on my account?

I collected a Pixel 7 refresh today locally that I ordered on Thursday evening. The issue is when I log into my O2 online it doesn't show up so I have no way to download the esim. I installed the app on the phone, but when i log in there its says my ...

AlistairS by Level 2: Apprentice
  • 915 Views
  • 8 replies
  • 0 kudos

Resolved! Apple Watch Data Not Activated for 2 Months!

Despite numerous conversations and messages my new Apple Watch data has still not been activated for 2 months. I am getting nowhere with O2. Can anyone help?!

TesPoole by Level 1: Joiner
  • 344 Views
  • 1 replies
  • 0 kudos

My o2

Hello i cannot sign i to my o2

Thompsk1 by Level 1: Joiner
  • 247 Views
  • 1 replies
  • 0 kudos

O2 app

Hi, why can’t I login to my o2 app as I need to pay my bill

Darrannah by Level 1: Joiner
  • 346 Views
  • 2 replies
  • 0 kudos

Resolved! Age verification

Can access adult website

Sbo by Level 1: Joiner
  • 345 Views
  • 1 replies
  • 0 kudos