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Forum Posts

Resolved! eSIM Swap while abroad?

TLDR: I'm back home in the US and have bought an iPhone 14 Pro. I swapped to an O2 eSIM before I flew to the US and thought I'd just be able to transfer this to the new iPhone. Alas - over a week has gone by and I still haven't managed to do this aft...

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KelvinS by Level 2: Apprentice
  • 10728 Views
  • 31 replies
  • 0 kudos

Signal problems - new to o2

Hello, I joined o2 in January this year with a good deal and on the premise that both my indoor and outdoor 4g connection proved to be strong at home per the signal checker. It was second to Vodafone who I switched from as o2 had a better deal. Since...

beck28 by Level 1: Joiner
  • 555 Views
  • 2 replies
  • 0 kudos

Network coverage

I have had no service for 3 days now, I understand they are performing essential works in my area but I use my phone for work. Will I get a reduction on my airtime bill for this.

Kelly38- by Level 1: Joiner
  • 284 Views
  • 1 replies
  • 0 kudos

iPad unlock

I’ve just got an o2 sim for my iPad. It will not take the sim. It’s says, sim not supported. The iPad network is o2. I need o2 go unlock it

Jon101 by Level 1: Joiner
  • 772 Views
  • 6 replies
  • 0 kudos

Resolved! Leaving

Am i free to leave O2 if i pay the remaining balance of my device plan and take my number with me?

Ryan265 by Level 1: Joiner
  • 322 Views
  • 1 replies
  • 0 kudos

Resolved! 5g on screen

So I had a update software last night for my Google pixel 7 pro. But the thing is on my home screen I can't see 5G or my WiFi only see it like this whe n pull menu down

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Pipstop78 by Level 11: Motivator
  • 1004 Views
  • 6 replies
  • 0 kudos

Receiving SMS in South Africa

I'm in South Africa and can't receive SMS on my UK phone with an O2 Sim. The phone settings are:Airplane mode Off,mobile data On,data roaming On,.Wifi calling On.local network MTN-SA (have also tried Vodacom-SA and CellC). This is seriously inconveni...

Peter86 by Level 1: Joiner
  • 2007 Views
  • 10 replies
  • 0 kudos

My o2

I can’t log into my o2 as have forgotten my password The email address that you have is also for an account I no longer use so the password I can’t retrieve. Can you help?

Otley75 by Level 1: Joiner
  • 279 Views
  • 1 replies
  • 0 kudos