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Samsung A54 5G

Hello my phone keeps randomly restarting itself. It also is not working through my blue tooth stereo in the car it will play music make and receive calls but I can hear the other person but they can't hear me. I've also had this happen once or twice ...

02 hotspot

I'm staying with my elderly mum who doesn't have Internet connection. I can't seem to connect to an 02 hotspot. It doesn't come up as an option on phone. Many thanks

Resolved! Puk code

I need my puk code if possible please x

Resolved! Validation codes

My Samsung phone stopped working on m, so ordered a iPhone and ever since set up I can’t receive validation codes from WhatsApp and a few other apps. Anyone else have this problem? Can o2 help me if I get through on the phone or o2 App? Never had thi...

Jjr2 by • Level 1: Joiner
  • 1081 Views
  • 5 replies
  • 0 kudos

Phone number hasn’t changed over. It’s been a week

I’ve recently opened my own o2 account and gotten my own phone. My previous phone number was on an account that my dad was paying for. I wanted to keep my old phone number and requested to have it transferred over to my new sim and account 3 times an...

harcoll by • Level 1: Joiner
  • 828 Views
  • 4 replies
  • 0 kudos

No signal after maintenance

The signal in out village went down last Thursday with no notification. Vodafone users had the same issue. Checking the O2 site it said that this was maintenance work that would be completed by Friday evening. Over the weekend we started getting an o...

SimonAd by • Level 1: Joiner
  • 2948 Views
  • 17 replies
  • 0 kudos

Resolved! Account change by O2 without my knowledge

My account has my wife and 2 children on it. Or it did until 2-3 weeks ago. My 14 year old son's number has disappeared and O2 are unable to get it back onto my account. Why is O2 customer services so inept at solving problems?

pac code is not provided by o2

I am trying to get my PAC code for the last 3 hours. There's been an issue processing your request. Whenever I try to call they say wrong department and transfer my call again Does anyone know how to resolve, please?

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