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Forum Posts

App no access

I can't get into my o2 it kicked me out after 5 years now saying not avaliable in my country can't see my account and only getting virtual ass. Can't get live chat without app.this needs sorted uk I'm in never had problems before I checked if my phon...

New iphone not picking up the O2 network

New iphone 15 pro is not picking up the O2 network & not allowing me to make calls so I can't call them for help. When I go the the PHYSICAL SIM section it is saying that the Network is not available? But the Network provider is listed as O2 58.0? Ho...

Lisa_P by Level 1: Joiner
  • 1348 Views
  • 7 replies
  • 0 kudos

Wireless charging iPhone 15 pro max

I’m having trouble with wireless charging ? The phone is less than 6 months old. It will charge if I plug in a usb charger but won’t charge wirelessly and I’ve tried multiple wireless chargers ????

Resolved! Restricted service

Pay bill when restricted online as can’t call

Stef21 by Level 1: Joiner
  • 281 Views
  • 1 replies
  • 0 kudos

Balance

Hello.. I have a balance of 60 € in my account. Now the balance is 0, knowing that I did not make calls or use the Internet. Please know the reason for withdrawing the balance?

Can’t view bill

I can’t view my bill via the app. It says to call o2 but I have just spent the last hour on the phone to them. Can’t seem to find it via the web either. Any ideas?

Rach86 by Level 1: Joiner
  • 285 Views
  • 1 replies
  • 0 kudos

Can’t log into 02 app

Hi I can’t get logged into my 02 account. I’ve put in password I’ve reset it and still not able to log in. my email is jemmamcglinchey**Personal info**

Jbf1988 by Level 1: Joiner
  • 215 Views
  • 1 replies
  • 0 kudos