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Forum Posts

Resolved! Phone use in EU

Can I use my phone whilst in the EU and if so do I just switch on Data Roaming?

Big-D by Level 1: Joiner
  • 611 Views
  • 3 replies
  • 0 kudos

Connection

My WiFi is working as I can use the internet but my instagram and WhatsApp won’t connect

Resolved! esim

I ordered a new phone and an esim. The phone arrived today but i have no service and don't know where to get the esim from

JANE123 by Level 1: Joiner
  • 757 Views
  • 2 replies
  • 0 kudos

Resolved! Using my mobile in the USA

Can I use my mobile phone in the USA without incurring extra charges 

0409 by Level 1: Joiner
  • 648 Views
  • 2 replies
  • 0 kudos

Resolved! Recovering voicemails

Hi , I recently lost some voicemails I had saved and was wondering if its possible to recover them ?If this is possible is there any way i can download it to my device as i dont have the voicemail app Thanks, kai

Kai7 by Level 1: Joiner
  • 687 Views
  • 3 replies
  • 0 kudos

Resolved! Query broadband and tv

Hi.. got mobile on 02 since the merger.. still got broadband wi Virgin.. checking if can change to 02 broadband without penalty for cancelling Virgin?

Lolelv by Level 1: Joiner
  • 421 Views
  • 1 replies
  • 0 kudos

Resolved! Notifications

Hallo. My name's Chris. I keep getting a notification on my phone screen headed Chat Messaging saying I need to download 'Messages by Google' app or my Samsung messaging client will no longer support RCS on my phone from 11 Dec. I've got no idea what...

ChrisH53 by Level 1: Joiner
  • 960 Views
  • 5 replies
  • 0 kudos

Transfer existing number

I have just transferred from another provider and wanted to transfer my existing number. I provided a pac number but this hasn't been done. Can I ask why this hasn't happened.

James1082 by Level 1: Joiner
  • 543 Views
  • 3 replies
  • 0 kudos

Ported number but now have two active sim cards

I recently request a PAC code to port a number to Talkmobile. Talkmobile have successfully ported the number across to their sim card but the old O2 sim card is still active. I can receive calls from some networks on the Talkmobile sim and others on ...

Whatsapp problems

Dear Staff Iam unable to receive texts on my WhatsApp. Also I don't know how to access my voicemail.

RK_03 by Level 1: Joiner
  • 526 Views
  • 1 replies
  • 0 kudos