Solved: Re: Cant change device type on my account, chat bo...

Ham99999999 · ‎06-02-2023

Switched from android to Iphone and want Visual Voicemail.

Cant change my device type on 02 account as option fails to work and there is no 02 customer support whatsoever!! Very poor. chatBot is useless and no agents!

Enlli · ‎06-02-2023

You will need idata turned on in your account

Message O2 on
Facebook (https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Enlli · ‎06-02-2023

You will need idata turned on in your account

Message O2 on
Facebook (https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

O2

Cant change device type on my account, chat bot support is useless,O2 agents arent contactable!

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