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Cant change device type on my account, chat bot support is useless,O2 agents arent contactable!

Ham99999999
Level 1: Joiner
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Switched from android to Iphone and want Visual Voicemail.

Cant change my device type on 02 account as option fails to work and there is no 02 customer support whatsoever!! Very poor. chatBot is useless and no agents!

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Enlli
Level 69: Guiding Light
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You will need idata turned on in your account 

Message O2 on
Facebook (https://o2uk.co/O2CFB
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 69: Guiding Light
  • 8873 Posts
  • 64 Topics
  • 1793 Solutions
Registered:

You will need idata turned on in your account 

Message O2 on
Facebook (https://o2uk.co/O2CFB
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 2
405 Views