Re: Cannot make or recieve calls

Jetz · ‎30-06-2025

started this evening, noticed around 8pm when someone tried to call me but they received a message 'number not recognised'.

3 other members of the family are with o2 and all seems to be working fine.

I have switch flight mode on/off and also restarted the phone but still the same...switch off WiFi and data seems to be working just fine.

MI5 · ‎30-06-2025

@Jetz

Where did phone come from?

https://www.checkmend.com/uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martlewphil · ‎30-06-2025

I too am having the same problem Jetz - started at approx 7 pm this evening - exasperating

MI5 · ‎01-07-2025

@Martlewphil @Jetz

https://www.o2.co.uk/apps/my-network

Guide: How can I sort out my network issues?

Guide: Is the network down for me or everyone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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