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Can't make calls

2457
Level 1: Joiner
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I cannot make calls on my Samsung A53

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madasaf1sh
Level 77: Grand Master
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@2457 

 

Try your sim in a different phone and if you can make calls it will be phone fault, if you cant then you need to get a replacement sim, and the easiest way to do this is to pop into an o2 store with PhotoID and get a new one. 

Also worth checking all your payments are upto date as well.

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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@2457 

Some help guides

Guide: Is the network down for me or everyone? 

Guide: How can I sort out my network issues? 

https://www.o2.co.uk/apps/my-network

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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japitts
Level 8: Talented
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@2457 wrote:

I cannot make calls on my Samsung A53


Can you receive calls? Can you send & receive texts? Does your phone show network coverage?

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