O2 login
Unable to login
Forum Posts
unable to get Esim on my Apple Watch
so in June I had problems with my watch and it had to be reset I am unable to get my Esim back on the watch at first I got error code 202 this was sorted and my Esim was there I added it to my watch but it got stuck in activation so it was removed fr...
Removing Both Way Bar
Hi there, I had my phone stolen so asked O2 to place a bar on the phone and SIM and send a replacement SIM. I’ve received the new SIM, inserted it into a new phone and called O2 several times to remove the bar. They say the bar has been removed from ...
Moving a number from one SIM to another (basic stuff)
On the 2nd of April I called to order a new O2 pay monthly SIM to replace an O2 pay as you go for one of my phones. Initially the SIM failed to arrive so I had to call again. When it eventually did arrive about two weeks later I enquired about how th...
Billing issue
Good afternoon, I would like to confirm if there is any outstanding amount to be paid. As per my account it says that the payment was accepted but I keep receiving messages with and outstanding amount. Thanks
Recieving sms abroad
Hi i can call someone whilst abroad but canot recieve verification codes not even to open my 02 account back up
No servic
I have no service on my phone can't call out or people can't call me . Also my bill looks higher this month and it shouldn't be . I have recently been a victim of fraud someone sent me an iphone 15 in my name and then ask me to send it back they were...
Porting issue unresolved for more than six weeks
I became a customer of O2 over six weeks ago, switching from another network for a mobile phone contract. When I made my agreement to switch to O2, I followed the normal process of porting my number and was given a porting date. I had no trouble inst...
Won't let me sign in
Keep putting my username and password in. It sends you will send me a code. I enter the code and it just takes me back to the screen where I enter my log in and password.
Phones not arrived
My phone hasn’t arrived, says it’s been at a depot for 24hours without updating. It was suppose to arrive yesterday. Best news is 02 have now ported my old number to the new phone that hasn’t arrived and now I can’t even use my old phone!!
