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Forum Posts

O2 login

Unable to login

Mdh by Level 1: Joiner
  • 444 Views
  • 1 replies
  • 0 kudos

unable to get Esim on my Apple Watch

so in June I had problems with my watch and it had to be reset I am unable to get my Esim back on the watch at first I got error code 202 this was sorted and my Esim was there I added it to my watch but it got stuck in activation so it was removed fr...

Camlog by Level 1: Joiner
  • 1236 Views
  • 1 replies
  • 0 kudos

Removing Both Way Bar

Hi there, I had my phone stolen so asked O2 to place a bar on the phone and SIM and send a replacement SIM. I’ve received the new SIM, inserted it into a new phone and called O2 several times to remove the bar. They say the bar has been removed from ...

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SHG97 by Level 1: Joiner
  • 846 Views
  • 2 replies
  • 0 kudos

Moving a number from one SIM to another (basic stuff)

On the 2nd of April I called to order a new O2 pay monthly SIM to replace an O2 pay as you go for one of my phones. Initially the SIM failed to arrive so I had to call again. When it eventually did arrive about two weeks later I enquired about how th...

MrSPV by Level 1: Joiner
  • 1126 Views
  • 6 replies
  • 1 kudos

Billing issue

Good afternoon, I would like to confirm if there is any outstanding amount to be paid. As per my account it says that the payment was accepted but I keep receiving messages with and outstanding amount. Thanks

Recieving sms abroad

Hi i can call someone whilst abroad but canot recieve verification codes not even to open my 02 account back up

N14 by Level 1: Joiner
  • 598 Views
  • 2 replies
  • 0 kudos

No servic

I have no service on my phone can't call out or people can't call me . Also my bill looks higher this month and it shouldn't be . I have recently been a victim of fraud someone sent me an iphone 15 in my name and then ask me to send it back they were...

Porting issue unresolved for more than six weeks

I became a customer of O2 over six weeks ago, switching from another network for a mobile phone contract. When I made my agreement to switch to O2, I followed the normal process of porting my number and was given a porting date. I had no trouble inst...

Syd1 by Level 1: Joiner
  • 606 Views
  • 1 replies
  • 0 kudos

Won't let me sign in

Keep putting my username and password in. It sends you will send me a code. I enter the code and it just takes me back to the screen where I enter my log in and password.

Bens2786 by Level 1: Joiner
  • 460 Views
  • 1 replies
  • 0 kudos

Phones not arrived

My phone hasn’t arrived, says it’s been at a depot for 24hours without updating. It was suppose to arrive yesterday. Best news is 02 have now ported my old number to the new phone that hasn’t arrived and now I can’t even use my old phone!!

Mark86e by Level 1: Joiner
  • 346 Views
  • 1 replies
  • 0 kudos