Hi I have an issue where I lost a phone 2 weeks ago and for insurance purposes I need confirmation that O2 have barred the previous IMEI number I have gone in shop, they said it was responsibility of phone company (e.g. apple). I have rang customer s...
MY BANK DOES NOT RECOGNIZE MY O2 MOBILE NUMBER AND I HAVE ENTERED ITTHREE TIMES BUT STILL WILL NOT RECOGNIZE IT....
Unable to login
so in June I had problems with my watch and it had to be reset I am unable to get my Esim back on the watch at first I got error code 202 this was sorted and my Esim was there I added it to my watch but it got stuck in activation so it was removed fr...
Hi there, I had my phone stolen so asked O2 to place a bar on the phone and SIM and send a replacement SIM. I’ve received the new SIM, inserted it into a new phone and called O2 several times to remove the bar. They say the bar has been removed from ...
On the 2nd of April I called to order a new O2 pay monthly SIM to replace an O2 pay as you go for one of my phones. Initially the SIM failed to arrive so I had to call again. When it eventually did arrive about two weeks later I enquired about how th...
Good afternoon, I would like to confirm if there is any outstanding amount to be paid. As per my account it says that the payment was accepted but I keep receiving messages with and outstanding amount. Thanks
Hi i can call someone whilst abroad but canot recieve verification codes not even to open my 02 account back up
I have no service on my phone can't call out or people can't call me . Also my bill looks higher this month and it shouldn't be . I have recently been a victim of fraud someone sent me an iphone 15 in my name and then ask me to send it back they were...
I became a customer of O2 over six weeks ago, switching from another network for a mobile phone contract. When I made my agreement to switch to O2, I followed the normal process of porting my number and was given a porting date. I had no trouble inst...
