Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Payg sim not working?

So on Friday I noticed my phone would not send messages or allow me to call it says limited service you can only make emergency calls when trying to use it i have also tried to text my number and call but they don’t work Says you have dial’ ed an inc...

Sue39 by Level 1: Joiner
  • 958 Views
  • 6 replies
  • 0 kudos

Resolved! Can't access voicemail Falklands

I've dialled 901, 1760 and the mobile you state on your website and they all say they they are not in service.i need to access my voicemails and don't know what to do. Thank you.

Cazo by Level 1: Joiner
  • 640 Views
  • 3 replies
  • 0 kudos

Can not receive texts or calls

I am not receiving any text messages or iPhone calls but my messages and calls are received by the recipients

Mattyb92 by Level 1: Joiner
  • 452 Views
  • 2 replies
  • 0 kudos

Esim QR code not accepted

I'm a new customer. I'm trying to activate my esim but the QR code isn't scanning and when I enter manually i'm told to contact the network provider

cda by Level 1: Joiner
  • 363 Views
  • 1 replies
  • 0 kudos

Resolved! SIM and eSIM

I have an O2 physical SIM and I just bought an eSIM, I changed tariffs hence the new eSIM. I was fiddle around on my iPhone 14 today and put my number that was originally on my physical SIM onto my eSIM and since the dual SIM thing icon went and now ...

Not receiving texts after upgrading to SIM only contract

Yesterday I upgraded to a SIM only contract with o2, keeping the same number. I used an esim and have removed my old SIM. Since I did the upgrade I have not been receiving text messages. I phoned o2 yesterday and they said it was an issue in my area,...

KRH by Level 1: Joiner
  • 421 Views
  • 1 replies
  • 0 kudos

WhatsApp failing to connect

Sorry to bother you, I posted this on the forum but it got rejected by the moderator.I'm tearing my hair out here. Very suddenly, but while our local O2 mast was down, WhatsApp on my galaxy s10 stopped working. It notifies me that I may have new mess...

Anjistar by Level 1: Joiner
  • 1113 Views
  • 4 replies
  • 0 kudos