Get tech support for your O2 issues

How long to fix a mast ?

So I was moved from VirginMedia to O2 on 2nd Feb 2023. Had no issues with mobile signal at all on VM.After switching to O2 we found texts a phone calls would not work most of the time while in home village.The Network checker says we should get good ...

changing phones and keeping sim

I want to change my payg phone whilst keeping the same sim. Can't find anything in HELP which deals with this.

Help

How do i change my address thanks

Change name on contract

How do I change the contract to my daughters name now she is 18

phone number for code

I can't log in to my account because the phone number you have linked to my account is incorrect, so I'm not receiving the code!!!

My o2 app

I cannot log into my o2 at it says account not ready come back in 48 hours iv done this and still not working

Unable to get code as it doesn’t show my number

Can’t get a code as it doesn’t show my phone number

Resolved! Specific SIM(number) not registering to network

I have been tearing my hair out trying to solve this all day:Yesterday I realised I was receiving no data and upon checking it seemed I was unable to register with network. This morning, same problem. I have tried all troubleshooting, restarted phone...

No data

Problem this morning when trying to pay for parking on an app and my iPhone (15 Pro Max) couldn’t connect. Phone signal all OK. Couldn’t connect to Speedtest either. Husband’s phone absolutely no problem, also iPhone (11Pro Max). Both on SIM only PAY...

iPhone ime blacklisted

I lost my iPhone 11 last year but the police ended up handing it in however it reported it as lost, I’ve now gone to trade the phone in as I’ve got a new one but it’s marked as blacklisted so they need it taken off the list in order to trade in is th...

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