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Bill

SallyMo
Level 1: Joiner
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Hope someone can help me please?

 

When I contacted O2 to find out how to see my bill etc - this was done ok except for 1 thing. I specifically asked if there was a tear off strip at the end of the bill (on line) that I could print off and take to the bank and pay the bill as there is an HSBC where I live. I was assured that there was and I asked more than once .to confirm However when I go into the bill I have looked everywhere - no tear off strip to print off and take to the bank so customer services I believe don't seem to know what they are talking about. I do not do internet banking nor have a smart phone.

As for Aura the chat thing - it's a robot and can't answer anything !!

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MI5
Level 94: Supreme
  • 128164 Posts
  • 614 Topics
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@SallyMo 

Details in this guide Guide: How to Pay Your Bill (Contract) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 128164 Posts
  • 614 Topics
  • 22505 Solutions
Registered:

@SallyMo 

Details in this guide Guide: How to Pay Your Bill (Contract) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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